Front Office Manager

Koia all suite well-being resort is looking to recruit for season 2025 a passionate, well-educated and experienced Front Office Manager.

Koia is a 51-room exclusive hotel, it is consisted by separate rooms such as small villas, all are sea view, 38 of them have private swimming pools.

Deeply rooted into KOIA’s Hippocratic philosophy is the creation of an environment that exudes balance and nurtures harmony. Drawing upon inspiration from the ancient wisdom of centuries ago and fusing it with the best sustainable development practices to today, KOIA represents a modern-day wellbeing resort founded on primordial wellness principles of living well.

We are seeking for:

The ideal candidate is required to adapt the concept, to maximize and exceed guest’s satisfaction by providing highly personalized, efficient and responsive service with attention to details, by anticipating guest’s needs and according to hotel's quality standards.

Responsibilities

• Greet guests courteously upon arrival
• Handle guest needs, inquiries and requests
• Record, store, access, and/or analyze computerized financial information
• Ensure that all pertinent information is recorded on registration card, reports daily activity on log book
• Conduct check-in and check-out procedures

Required Skills

• Degree in Hospitality Management / Tourism Management would be a plus
• Excellent command of Greek and English language, German is highly desired, knowledge of additional languages is a plus
• Excellent knowledge of Microsoft Office Applications (Word, Excel, PowerPoint), internet applications and the use of social networks.
• Knowledge of Protel PMS will be much appreciated.
• Similar working experience in hospitality industry, especially in 5-star hotels
• Ability to give clear, concise instructions
• Proactive work style
• Ability to work well under pressure and keep calm in difficult situations
• Effective management, leadership, organizational & cooperation skills
• Strong presentation, negotiation & reporting skills
• Prioritization skills necessary to meet deadlines & achieve quality and financial goals
• Customer-oriented approach and exceptional communication skills

Benefits

• Competitive compensation package based on qualifications
• Development Opportunities
• Accommodation according to origin (out of Kos)
• Dynamic, friendly and highly demanding professional working environment
• Meals during hotel operating period

All resumes will be handled with discretion.

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