
Customer Advisor Portuguese Speaker
YHL
Πλήρης απασχόληση Μακρινός
Εργασία εξ αποστάσεως
Job Title: Customer Advisor – Portuguese Speaker
Location: Remote, Hybrid, or Onsite in Hellas, Greece
Job Type: Full-Time, Permanent
Company Overview:
We are a leading provider of customer support solutions, dedicated to delivering exceptional service and fostering positive customer relationships. We are expanding our operations and are looking for a Portuguese-speaking Customer Advisor to join our team. This role offers the flexibility of working remotely, hybrid, or onsite in Hellas, Greece. If you’re passionate about customer service and enjoy helping others, this is the perfect opportunity for you!
Role Overview:
As a Customer Advisor, you will be the first point of contact for our Portuguese-speaking customers, providing high-quality support via phone, email, and live chat. You will assist with inquiries, troubleshoot issues, and ensure that each customer interaction results in a positive experience.
Key Responsibilities:
If you are passionate about customer service and fluent in Portuguese and English, we would love to hear from you! Please submit your CV and a cover letter outlining why you’re an ideal candidate for this role.
We are an equal-opportunity employer and welcome applications from all backgrounds. Join our team and help us provide outstanding customer support!
Location: Remote, Hybrid, or Onsite in Hellas, Greece
Job Type: Full-Time, Permanent
Company Overview:
We are a leading provider of customer support solutions, dedicated to delivering exceptional service and fostering positive customer relationships. We are expanding our operations and are looking for a Portuguese-speaking Customer Advisor to join our team. This role offers the flexibility of working remotely, hybrid, or onsite in Hellas, Greece. If you’re passionate about customer service and enjoy helping others, this is the perfect opportunity for you!
Role Overview:
As a Customer Advisor, you will be the first point of contact for our Portuguese-speaking customers, providing high-quality support via phone, email, and live chat. You will assist with inquiries, troubleshoot issues, and ensure that each customer interaction results in a positive experience.
Key Responsibilities:
- Provide excellent customer service in Portuguese through multiple communication channels, including phone, email, and live chat.
- Address and resolve customer inquiries, including product support, service issues, and account-related concerns.
- Offer accurate information about products and services to customers in a clear and helpful manner.
- Troubleshoot technical issues and guide customers through troubleshooting steps.
- Document all customer interactions and follow up as necessary to ensure full resolution of issues.
- Collaborate with team members and other departments to ensure efficient resolution of customer issues.
- Meet key performance indicators (KPIs) related to response time, issue resolution, and customer satisfaction.
- Provide feedback to improve processes, services, and customer experiences.
- Stay updated on company products, services, and policies to provide the best possible support.
- Fluency in Portuguese (native or near-native level) and English (both written and spoken).
- Previous experience in a customer service role is a plus, but not required.
- Strong communication and interpersonal skills with the ability to provide professional, friendly support.
- Excellent problem-solving skills and the ability to remain calm under pressure.
- Ability to multitask and prioritize in a fast-paced environment.
- Strong attention to detail and the ability to document interactions accurately.
- Team-oriented with the ability to collaborate effectively across departments.
- Willingness to work remotely, hybrid, or onsite in Hellas, Greece.
- Flexible working options: Remote, Hybrid, or Onsite in Hellas, Greece.
- Full-time position with flexible shift patterns to accommodate different working hours.
- Competitive salary and benefits package.
- Opportunity to work remotely, hybrid, or onsite in Hellas, Greece.
- Continuous training and opportunities for career development.
- Health and wellness programs.
- A positive and supportive team culture.
- Work-life balance with flexible working hours.
If you are passionate about customer service and fluent in Portuguese and English, we would love to hear from you! Please submit your CV and a cover letter outlining why you’re an ideal candidate for this role.
We are an equal-opportunity employer and welcome applications from all backgrounds. Join our team and help us provide outstanding customer support!
Πώς να εφαρμόσει
Για να υποβάλετε αίτηση για αυτήν την εργασία θα πρέπει να εξουσιοδοτήσετε στον ιστότοπό μας. Εάν δεν έχετε ακόμα λογαριασμό, εγγραφείτε.
Δημοσιεύστε ένα βιογραφικόΠαρόμοιες εργασίες
Senior Solution Architect (Presales)
Mirantis,
Εργασία εξ αποστάσεως
πριν 1 εβδομάδα
Company Description Mirantis is an open cloud company that helps organizations achieve digital self determination by giving them complete control over their strategic infrastructure. The company combines intelligent automation and cloud-native expertise for managing and operating virtual machines, containers, Kubernetes , and cloud environments. We empower developers and innovators to create extraordinary products and services by automating the discovery, integration,...

Experienced Greek Writers, Translators and Editors (Gambling & Casino)
Language Bear,
Εργασία εξ αποστάσεως
πριν 2 εβδομάδες
Language Bear is an international content creation company. The team consists of 1000+ native speakers, working mostly remotely and fluent in 100+ languages. Our expert writers create engaging texts that are SEO-friendly and specifically tailored to the needs of the client. We have extensive amount of experience in various topics, and successfully completed projects for Travel&Leisure, Sports, Cosmetics, Fashion, Gambling&Casino,...

Java Software Engineer
EPIC Studios,
Εργασία εξ αποστάσεως
πριν 3 εβδομάδες
What makes us who we are today… At EPiC Studios we develop innovative and creative products and services that provide total communication and information solutions. Among a plethora of services, web design and development, tailor made applications, business-to-business applications, business-to-client applications, are few that we offer. Satisfied clients in Greece and Ireland bear testimony to the quality of our work....
