Guest Relarions Agent (2025)

Ο μεγαλύτερος ξενοδοχειακός όμιλος της Μυκόνου
και τα πολυτελή ξενοδοχεία- μέλη του ομίλου Myconian Collection,

Myconian Imperial Resort, member of the Leading Hotels of the World,
Royal Myconian Resort, member of the Leading Hotels of the World,
Myconian Villa Collection, member of Preferred Hotels & Resorts,
Myconian Avaton Resort, member of Design Hotels,
Myconian Utopia Resort, member of Relais & Chateaux,
Myconian Ambassador, member of Relais & Chateaux,
Panoptis Escape, member of Small Luxury Hotels of the World,
O by Myconian Collection

επιθυμούν να προσλάβουν

Guest Relations Agent

Job Description

• Prompt and efficient completion of all Front Office duties (check in, check out, invoicing, call center, guest assistance with requests and complaints, Concierge)


• Prepearing VIP arrivals of club members


• Handling guest complaints


• Promoting sales of all hotel oulets & excursions


• Demonstrate exceptional guest service,


• Provide a friendly & warm welcome and service to all guests


• Coperation with all colleagues and department heads


• Follow all relevant Health & Safety department regulations & all guest service guidelines

Qualifications:

• Previous experience of 2 years in a similar position within a 5* property


• Computer literacy & knowledge of Hospitality PMS software (Protel)


• Fluency in Greek & English, extra languages (German, Italian, French) would be considered a plus


• Strong problem-resolution, organizational & multitasking abilities


• Punctual, well-groomed with strong interpersonal and communication skills


• Friendly & kind personality, with team spirit


• Degree in Hospitality / Tourism (desirable)

We offer:

• On site accommodation and 3 meals


• Competitive remuneration package


• Continuous training (Departmental & Generic) under the Leading Quality Standards


• Excellent working environment


• Development opportunities within a fast-growing group of Luxury 5-star properties