Portuguese Customer Support Representative
Concentrix Limited Company
Εργολάβος
Αθήνα
Apply Now
Job Title
Portuguese Customer Support Representative
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
Why join us
Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in Portuguese.
No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.
What You’ll Be Doing
Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.
Concentrix Hellas is an equal-opportunity employer
Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.
Location:
GRC Athens - Minwos 10-16
Language Requirements
English, Portuguese (Required)
Time Type
Full time
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
Apply Now
Job Title
Portuguese Customer Support Representative
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
Why join us
Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in Portuguese.
No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.
What You’ll Be Doing
- Manage inbound calls, emails, or live chats
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Meet personal/customer service team targets and call-handling quotas
- Keep records of customer interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
- Proven customer support experience or experience as a client service representative
- Fluent in Portuguese
- Good level of English
- Strong focus on customer needs and understanding of how customers can behave
- Strong communication, problem-solving, and active listening skills
- Strong written skills
- Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment
- Sense of ownership and pride in your performance and its impact on the company’s success
- Full Relocation Support (including flights, accommodation & transportation)
- Indefinite contract
- Competitive remuneration package (14 Salaries/year)
- 10% monthly performance bonus
- Daily meal voucher in Up Hellas Mastercard
- Private health insurance + Dental Care
- Opportunities for international Career through the International Mobility program
- A challenging working environment
- Employee events
- Free gym, well-being activities, and a rooftop cinema with Acropolis views
- Enjoy with your co-workers your lunch break at our new Restaurant
Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.
Concentrix Hellas is an equal-opportunity employer
Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.
Location:
GRC Athens - Minwos 10-16
Language Requirements
English, Portuguese (Required)
Time Type
Full time
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
Apply Now
Πώς να εφαρμόσει
Για να υποβάλετε αίτηση για αυτήν την εργασία θα πρέπει να εξουσιοδοτήσετε στον ιστότοπό μας. Εάν δεν έχετε ακόμα λογαριασμό, εγγραφείτε.
Δημοσιεύστε ένα βιογραφικόΠαρόμοιες εργασίες
Portuguese Customer Support Representative
Concentrix Limited Company,
Αθήνα
πριν 4 ώρες
Apply Now Job Title Portuguese Customer Support Representative Job Description The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Why join us Are you passionate about delivering a unique customer experience...
ΤΕΧΝΙΚΟΣ ΟΠΤΙΚΩΝ ΙΝΩΝ
OPTIKITEC,
Αθήνα
πριν 9 ώρες
Περιγραφή Θέσης Εργασίας Περιγραφή Εταιρείας Η OptikiTec είναι μια δυναμική εταιρεία που εξειδικεύεται στις εγκαταστάσεις υποδομών οπτικών ινών. Ως νέος παίκτης με φιλόδοξους στόχους, συνεργαζόμαστε με μεγάλους παρόχους τηλεπικοινωνιών στην Ελλάδα, φέρνοντας επανάσταση στη συνδεσιμότητα. Περιγραφή Ρόλου Πρόκειται για θέση πλήρους απασχόλησης με φυσική παρουσία στον χώρο εργασίας, ως Τεχνικός Οπτικών Ινών στην OptikiTec, με έδρα την Αθήνα. Ο Τεχνικός...
Receptionist
YESTAY HOTELS,
Αθήνα
πριν 10 ώρες
Role Description: Are you a people person with a passion for creating unforgettable moments of joy? We have an exciting opportunity for a highly motivated and enthusiastic individual to join our team at AURA SUITES PAROS as a Receptionist for the summer season 2024! Contract length: 6 months As the receptionist, you will be the face of our establishment, ensuring...