NIGHT AUDITOR

A night auditor ensures of the smooth operation of the hotel during the overnight hours. The position combines customer service and basic accounting duties to reconcile the day’s financial activities & assist guests during the night.

RESPONSIBILITIES

• Greet & assist late check-ins & early check-outs


• Perform night audits of hotel financial records & balance accounts


• Process payments, verify room charges, prepare daily operational reports


• Respond to guest requests & inquiries in a professional manner


• Monitor the Hotel premises, ensuring safety


• Coordinate with the morning shift to ensure seamless handover

JOB RELATED SKILLS

• Previous experience in a similar role


• Clear verbal & written communication skills


• Demonstrating a pleasant & positive professional image to both guests & the rest of the team


• Ability to work independently and manage tasks efficiently


• Very good use of the English language is required


• Familiar with hotel management system software & Microsoft Outlook environment [knowledge of FIDELIO is a plus]


• Teamwork culture

BENEFITS

• Dynamic & supportive environment


• Accommodation in our staff facilities of excellent standards


• On-shift meal


• Uniform & Laundry services