VPS Service Manager

ΑΔΕΛΦΟΙ ΣΑΡΑΚΑΚΗ Α.Ε.Β.Μ.Ε
Πλήρης απασχόληση
Αθήνα

About Us


With a leading presence in the Greek business ecosystem for over a century, we are the exclusive distributors of a very broad range of automotive and machinery products of world-renowned brands. Acting always with integrity respecting our Group’s heritage, we only make promises that can be kept and we deliver them. We turn our visions into reality setting as our main priority the betterment of our customers’ daily lives. We pledge to create solutions by offering personalized experiences whilst we are committed to operating in a sustainable way.


About the Role


As a VPS Manager, will manage change (people, processes, and improvement work). This is to improve the retailer's customer experience, and efficiency and minimize costs of Car Workshop.



Your Main Responsibilities:



  • Follow up/support Andon, PST, and Workshop-support in their new roles performing one-to-one meetings continuously to Keep the team focused in a VPS way

  • Ability to plan production effectively and follow a workshop schedule (following standards)

  • Closely follow the daily work in the workshop (Be present -“know” what is going on to be able to make good decisions)

  • Set challenges and goals so the team at all levels can contribute to continuous improvement

  • Follow up the team KPIs and CEM score (Set clear target levels) and act on the result with continuous improvements (identify actions and delegate to the team).

  • Analyse and develop the workshop business (responsible for the workshop offers and the business plan)

  • Responsible for developing the workshop staff


What do you offer:



  • Bachelor’s degree in Engineering, business administration, or related field.

  • Proven experience in relevant field.

  • Basic car knowledge

  • Excellent written and verbal communication skills in both Greek and English.

  • High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and digital tools for scheduling, communication, and project management.

  • Outstanding communication/relation skills.

  • Strong organizational skills, with an ability to multitask and prioritize tasks in a fast-paced environment.

  • Αbility to build trust and commitment between the different departments.

  • Willingness to change and improve as part of the daily work.


What do we offer



  • Competitive compensation package (Salary, performance-based Yearly Bonus, and non-monetary Benefits and Perks).

  • Life & Medical Insurance.

  • Strong training, career development prospects, and growth.

  • Modern, human-centric, and friendly working environment.


All applications will be treated with strict confidentiality

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