AI Platform Engineer

Who we are

AUSTRIACARD is a global applied technology company and a trusted provider of identity and payment solutions, with a strategic focus on digital transformation powered by proprietary technology and AI capabilities.

Headquartered in Vienna, Austria, we combine manufacturing hubs across Europe and the US with a global sales network, enabling us to stay close to our customers and remain committed to service excellence worldwide.

About the Role

You will make GaiaB's AI platform production-grade: reliable, secure, observable and easyto extend. You own the AI orchestration layer and its integration with the tools agents use,and you shape how new GaiaB applications and agent capabilities get built.

Required Qualifications

Agents and orchestration

• Design, build and maintain agent workflows.

Information Retrieval

• Improve document processing and retrieval quality.


• Extend the set of supported document types that can be processed by the system.

Integrations and APIs

• Extend the integration layer with new tools and connectors.


• Design clean, documented REST APIs that work for the web application, externalclients and LLM tool-calling.

Security and production readiness

• Implement OAuth2 authentication and role-based access across services.


• Make builds reproducible (locked dependencies), containers production-ready and deployments repeatable.


• Add tracing and observability across the stack.

Team

• Contribute actively to all aspects of our day-to-day activities.

Required qualifications

• Bachelor's degree in Computer Science, Information Technology, Telecommunications, or a related technical field.


• Ability to communicate effectively in English, both written and verbal.


• More than 1 year of experience in Python or Java.


• Experience in building and consuming APIs.


• Hands-on experience shipping LLM-based features to production: prompting,tool/function calling, RAG.


• Understanding of some agent framework such as LangChain/LangGraph, LlamaIndexor similar.


• Solid understanding of API security: OAuth2/OIDC, JWT validation, role-based access.


• Comfortable with Docker, CI/CD pipelines (GitLab) and running services in Linuxenvironments.


• Able to write clear design notes and documentation.

What You'll Get

• Hands-on work with modern and innovative product in a multinational company.


• Continuous learning and development through the AUSTRIACARD Academy.


• Prospects for professional growth both locally and globally.


• Ticket Restaurant on a monthly basis.


• Private Life and Medical Insurance coverage.


• Salary Range: €25.000 - 35.000 gross annually, depending on experience and qualifications

Austriacard is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, marital status, medical condition, disability, or any other legally protected status.