Night Auditor - The Wild Hotel By Interni

Job Purpose:

• Managing front desk activity and handling guest check-ins and check-outs


• Ensuring customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference


• Handling customer requests and complaints and directing other employees or departments accordingly


• Creating invoices, bills and checks for vendors, employees and contractors


• Managing and updating all official documentation pertaining to the role


• Answering calls and queries related to potential booking

Core Duties & Responsibilities:

• Balancing the accounts from day shift


• Ensuring that all end-of-day activities have been successfully executed by employees in all department

Operating Environment:

• Knowledge - MS Office


• Knowledge of Protel PMS

Minimum Qualifications / Education / Experience / Training / Knowledge

Minimum Qualifications:

3 years minimum experience in a similar role in a 5* Hotel

Education:

• Secondary diploma preferably from a hospitality school


• Excellent command of the Greek and English language


• Knowledge of a third language (i.e. German, French, Italian, Russian, Spanish, etc.) will be valued accordingly

Experience:

Night auditor in a 5* Hotel