Junior Sales Executive

Κρατώ

πριν 14 ώρες

Θεσσαλονίκη

Description

Key Responsibilities

Proactive Expiry Management
Monitor the ERP/CRM system to identify vessels with expiring certificates
Proactively call and email customers to remind them of upcoming expiries.
Goal: Ensure Mr. Marine is the first company they think of for the renewal.
RFQ Generation & Handover
Convert expiry reminders into confirmed Requests for Quotation (RFQs).
Validate all technical details (port of call, vessel availability, specific equipment) before passing the RFQ to the Operations team.
Ensure the Operations team has a “Clean Ticket” to price the job quickly.
Closing the Loop
Monitor when the Operations team sends the official quotation to the client.
Follow up within 24 hours of the quote being sent to ensure receipt and discuss the proposal.
Handle commercial objections, negotiate (within approved limits), and aggressively chase the Purchase Order (PO).
Goal: Maximize the “Quote-to-Order” conversion rate.
Data Integrity & Account Mapping
Maintain the “source of truth” in our CRM.
Map the correct decision-makers for each vessel (e.g., distinguishing between the Technical Superintendent and the Purchasing Officer).
Update vessel movements and contact details to ensure our marketing reaches the right people.

Requirements

Experience:

Experience in Inside Sales, Marine Coordination, or Aftermarket Services is preferred.
Familiarity with the Maritime industry (understanding vessels, ports, and class certificates) is preferred.

Skills

Excellent English Communication: You will be speaking with clients globally (Europe, Singapore, Dubai). Clarity and confidence on the phone are non-negotiable.
Commercial Mindset: You are comfortable asking for the order and following up multiple times.
Organization: Ability to track hundreds of vessels and open quotes simultaneously without letting details slip.

Competencies

Customer Focus: Demonstrated commitment to understanding and addressing customer needs and delivering exceptional service.
Problem-Solving: Ability to identify, analyze, and resolve customer issues effectively and efficiently.
Collaboration: Proven ability to work cross-functionally with internal teams to achieve customer success objectives.
Adaptability: Willingness to adapt to changing customer requirements, industry dynamics, and business priorities.
Results-Orientation: Driven to achieve customer satisfaction targets and contribute to the overall success of the organization.
Soft Skills:

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