TUI Hotel Rep | German Speaking | Greece | Local Residents | S27

TUI
Πλήρης απασχόληση
Ηράκλειο

Ready to turn your passion for travel into an adventure? We're looking for digitally savvy, people-loving Hotel Reps to create unforgettable moments for our customers.

A quick heads-up: This is a locally employed position, so you'll need the right to work in Greece.

ABOUT OUR OFFER

  • Attractive Package: The salary for this role starts at €1.295 gross per month, if you speak fluent German and English, and your earned commission on top. For TUI Hotel Reps, an average commission potential starting from 500€ per month with no upper limit - the more you sell, the more you earn. This role is covered by the National Sectoral Collective Labour Agreement for Employees in Travel and Tourism Agencies in Greece.
  • Work schedule: 40h per week including split shifts, 1 or 2 days off per week (based on how working hours are redistributed) & 2 days of paid holidays per month.
  • Learning & Development: Paid training days, plus free access to the TUI Learning Hub, TUI Skills Academy, and language lessons to support your personal and professional growth.
  • Community & Purpose: Make a positive impact by participating in charity and sustainability initiatives such as the TUI Care Foundation, with complimentary access to our dedicated WeCare Team and 24/7 Wellbeing Hub.
  • Equipment Provided: You'll receive a company iPad and uniform as standard.
  • Career Growth: Choose from seasonal or permanent contracts, with optional winter work opportunities. Shape your career with development opportunities tailored to your unique skills and ambitions.
  • Broaden Your Network: Collaborate with colleagues from diverse cultures, work on international projects, and build a global professional network.
  • Extra Benefits: For roles and locations where driving a car is required, a company car will be provided. Alternatively, if the role and location requires driving a car and you use your own vehicle for work-related travel, you will receive a €200 monthly allowance along with additional reimbursement for fuel expenses. If you are joining us from a different part of Greece and need to relocate for the role, company accommodation can be provided, with utility bills covered.

Απαραίτητα Προσόντα:

ABOUT YOU

  • You're dedicated to making our customers happy, going above and beyond to create unforgettable experiences.
  • As a quick learner, you're ready to master the technology and tools needed for the role, embracing new knowledge, feedback and learning about our amazing products and services.
  • You're highly motivated and target-driven, with a positive mindset and a passion for achieving results – dedicated to providing excellent service, recommending and selling products that match customers' needs.
  • Turning challenges into opportunities whilst staying calm under pressure, you'll proactively identify and resolve issues creatively before they escalate.
  • You communicate clearly and effectively, adapting your style to different situations, keeping interactions positive, and feeling comfortable presenting in front of an audience.
  • You hold a driving licence and are fully conversational in German plus English, with additional languages considered a great asset.

Παροχές:

ABOUT THE JOB

  • You'll create special moments for our customers, making them feel welcome and valued whilst building a strong connection with each one.
  • Engaging with customers from around the world, you'll identify their needs and offer tailored recommendations, promoting and selling our experiences by matching our products to their preferences.
  • We're looking for someone who'll aim to exceed sales targets and contribute to business growth – there's no upper limit on what you can achieve.
  • Using your strong problem-solving skills, you'll find the best possible resolution, responding professionally and empathetically to a range of customer needs and emotions.
  • You'll collaborate with colleagues, teams, suppliers and partners from around the world whilst embracing our diverse TUI culture.
  • Tracking your sales and service performance against set targets using company-provided tools, you'll assess customer feedback and sales-related data.

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