Chief Concierge | Mykonos
ORA Hospitality
Πλήρης απασχόλησηChief Concierge
Season 2027 Location : Mykonos
About us
ORA Hospitality is launching its flagship resort in Mykonos, Greece, scheduled for May 2027, and is currently building the team who will bring this project to life. The resort will mark the debut of a new ultra-luxury hospitality brand, currently under development. Located in the bay of Kalo Livadi, the property will feature 88 rooms and suites, alongside 5 private villas, specialty restaurants, wellness center, among other facilities.
ORA Hospitality is the luxury arm of ORA Developers, building a global portfolio of exceptional hotels and resorts designed to inspire how guests feel long after they leave. The collection includes the award-winning Silversands Grenada and Silversands Beach House in the Caribbean, with a growing pipeline of new destinations under development worldwide.
Joining ORA Hospitality means being part of an opening team and helping shape a brand from the ground up.
What you will do:
- Lead the Concierge team in delivering personalized, anticipatory, and seamless guest service that reflects the standards of a world-renowned luxury brand.
- Oversee all guest requests, from transportation and restaurant reservations to bespoke island experiences, ensuring every detail is executed flawlessly.
- Establish and maintain strong relationships with local partners, restaurants, transportation companies, and luxury service providers.
- Train, mentor, and motivate the Concierge and Bell teams to consistently exceed guest expectations.
- Manage daily operations of the Concierge Desk, ensuring efficiency, professionalism, and exceptional communication across departments.
- Ensure accurate documentation and smooth coordination of VIP arrivals, special events, and guest itineraries.
- Handle guest feedback and service recovery situations with empathy, discretion, and efficiency.
- Represent the hotel as an ambassador of local knowledge and cultural excellence.
What you need to bring:
- Minimum 3 years of experience in a concierge role within a 5-star or luxury hotel environment.
- Relevant educational background in Hotel Management, Tourism or related field.
- Excellent command of the English language; additional languages will be considered an asset.
- Profound knowledge of Mykonos and Greek destinations, including dining, nightlife, and cultural experiences.
- Strong leadership and team management abilities.
- Exceptional communication, organization, and problem-solving skills.
- Warm, engaging personality with a genuine passion for creating unforgettable guest experiences.
What we offer:
- Competitive Compensation: Attractive salary package aligned with industry standards.
- Premium Accommodation: High-quality, comfortable living arrangements provided.
- Transportation Services: Transportation is provided to and from the hotel.
- Daily Meals: Nutritious meals are provided each day.
- Uniform Provision: Uniforms supplied and professionally laundered.
- Career Experience: Opportunity to work with a newly established global hospitality brand.
- Modern Work Environment: Excellent facilities in a newly constructed, state-of-the-art hotel.
- Professional Growth: Ongoing training and development programs to support career advancement.
All applications will be handled with the utmost confidentiality and evaluated solely on professional qualifications and merit. Our company is an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace where every team member can thrive.
Eligibility to work in Greece is a prerequisite for all applicants.
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