Italian - Speaking Partner Relations Manager

The main responsibilities of the position include:

• Develop and implement Partner retention strategies as per the Company’s overall strategy to enhance loyalty and maximise lifetime value.

• Act as the main contact for Partners, fostering strong relationships through personalised support.

• Monitor Partners’ satisfaction, gather and utilise relevant feedback to improve experiences and tailor initiatives accordingly.

• Analyse Partners’ behavior to uncover opportunities for upselling and customisation of products and services.

• Stay up to date on Company’s products and marketing promotions and communicate them effectively to Partners.

• Communicate ideas and suggestions for platform improvements to the Business Development teams.

• Stay informed about industry trends, competitive landscape and best practices in Partner retention, continuously seeking opportunities to improve the Company’s retention efforts.

• Undertake any other relevant task as assigned.

Main requirements:

• Degree in a business-related field.

• Experience in a similar position will be considered an advantage.

• Fluent Italian speaker with excellent oral and written skills in English.

• Ability to build and maintain excellent business relationships.

• Strong interpersonal and communication skills.

• Target-oriented and resourceful.

• Ability to work autonomously and under pressure.

• Valid work permit

Benefit from:

• Attractive remuneration package

• Private health insurance

• Corporate pension fund

• Intellectually stimulating work environment

• Continuous personal development and international training opportunities

The Hiring Experience: What Awaits You

• Let’s Connect – Intro Chat with Talent Acquisition

• Speak Your Strength – Language Proficiency Check

• Deep Dive – First Interview with Your Future Team

• Final Connection – Final Interview