CRM SPECIALIST

CRM Specialist – Maternity Leave Cover 12.2026 – 01.2028

Profile

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.

Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty.

With 56,000 employees in 35 countries, we connect customers and beauty brands within the world’s most passionate beauty community. With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more.

Department: CRM / Marketing

Location: Greece

Contract Type: Temporary (Maternity Leave Cover)

The Role

We are looking for a proactive, organized and detail-oriented CRM/Loyalty Specialist to join our team on a temporary basis.

The CRM Specialist will support the planning, coordination and execution of CRM campaigns and exclusive pampering events for loyal clients, contributing to customer engagement, loyalty and retention objectives.

Do not hesitate to apply if you have… or if you are …

• Bachelor's degree in Marketing, Business Administration, Economics or a related field.
• 1–3 years of experience in CRM, Digital Marketing, Direct Marketing or a similar role.
• Good understanding of CRM and Loyalty programs principles, customer segmentation, customer lifecycle management and targeted communication strategies.
• Familiarity with CRM communication channels, including Email, SMS and Push Notifications.
• Good Microsoft Excel and PowerPoint skills.
• Good analytical and problem-solving skills, with the ability to interpret campaign results and prepare performance reports.
• Good command of English, both written and spoken.
• Strong organizational skills, attention to detail and ability to manage multiple projects and deadlines.
• Excellent communication and collaboration skills.
• Proactive, customer-centric and results-oriented mindset.
  
  

Nice to Have

• Previous experience in retail, beauty or e-commerce.
• Familiarity with Adobe Campaign or other CRM platforms.
• Basic HTML knowledge.
• Experience working with international teams and external agencies.
  
  

Here, You Will Find

• Community,in which authenticity is embraced, and the strength of our differences fuels our collective spirit
• Cultureof empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead
• Work that brings fulfillment.From delighting clients every day, to inspiring our industry at large, every action makes a difference.
  
  

Join us and belong to something beautiful.

At Sephora, we celebrate diversity and are committed to creating and fostering an inclusive environment for everyone.