Public Area Supervisor

OUR PURPOSE AND CULTURE

At Rosewood Hotel Group, we are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every destination while setting new benchmarks for positive impact.

As a pioneering collective with a shared purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood, we answer The Calling. Together, we Make the Place.

Rosewood Blue Palace will open in Crete, Greece in April 2027 and we are now seeking talented individuals to help bring the re-imagining of this stunning property to life.

The Public Area Supervisor will be based on-site at the hotel in Elounda, Crete.

THE ROLE

As a Public Area Supervisor at Rosewood Blue Palace, you will play an important role in creating and maintaining exceptional first impressions throughout the hotel. Working closely with the Public Area Manager, you will oversee the daily presentation and cleanliness of all public spaces, ensuring that every area reflects the highest standards of luxury and attention to detail.

HOW YOU'LL MAKE THE PLACE

Operational Excellence & Quality Standards:

• Supervise and coordinate the daily cleaning activities of Public Area Attendants, ensuring all assigned areas are maintained to the highest standards
• Conduct regular inspections of public spaces, including the lobby, restaurants, terraces, swimming pool areas, restrooms, corridors and lifts.
• Assign daily tasks and zone responsibilities, adjusting team deployment according to hotel occupancy, operational priorities and scheduled events.
• Coordinate cleaning activities with Food & Beverage and Events teams to ensure seamless operations during service periods, event setups and post-event activities.
• Oversee night cleaning operations, ensuring scheduled deep-cleaning activities are completed to the required standards.
• Identify and report maintenance issues, safety hazards or damage within public areas.

Resource Management & Sustainability:

• Monitor the responsible use of cleaning supplies, chemicals and consumables.
• Ensure cleaning equipment is used correctly and maintained in good condition, reporting any defects when necessary.
• Maintain clean, organized and well-stocked public area storerooms, equipment trolleys and supply areas.

COULD THIS BE YOU?

• Previous experience in a Public Areas or Housekeeping role, preferably within a luxury hotel or hospitality environment.
• Previous supervisory or team-leading experience would be an advantage.
• Good knowledge of professional cleaning methods and the appropriate care of different surfaces and Materials.
• Strong attention to detail, with the ability to identify and address quality deficiencies promptly.
• Good organizational and communication skills, with the ability to coordinate and motivate a team.
• Ability to work effectively in a fast-paced hospitality environment and adapt to changing operational priorities.
• Basic English communication skills; knowledge of Greek would be an advantage.

OUR COMMITMENT TO YOU

At Rosewood Hotel Group, your voice is heard and valued. We're a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations. We're not only committed to building and nurturing genuine, long-lasting relationships but to transforming them and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.