Maître a la Carte (Atrium Hotels & Resorts) - Season 2027

Atrium Hotels & Resorts
Πλήρης απασχόληση
Αθήνα

Job Description:


Our restaurants require an energetic, professional staff member who has an excellent track record in hospitality and who thrives in a fast-paced service environment. The focus is on professionalism and providing a superior customer experience. The ideal candidates must possess in depth knowledge about Food & Beverage in addition to superior customer relations skills. Excellent communication is essential to build a rapport with guests and ability to lead a team.


Applicant’s main accountabilities:



  • Greet and escort guests with a professional and positive attitude.

  • Oversee the flow of guests within the restaurant.

  • Manage the reservations and shift team.

  • Organize time effectively, forward plan and prioritize tasks to ensure workload is balanced and urgent situations are dealt with immediately.

  • Focus on service quality as well as economic/cost targets.

  • Liaise between kitchen staff and floor staff.

  • Maintain ambience of restaurant – lighting, music, cleanliness, hygiene.

  • Oversee and pro-actively deal with guest queries and complaints.

  • Advise guests on menus & beverage choices.

  • Check and deal with guests Special Occasion arrangements (e.g. Birthdays, Anniversaries, Honeymoons, Weddings).

  • Promote special In-House events (e.g. Winemakers Dinners, Cocktails, Tasting sessions).


Applicant’s main qualifications:



  • Hospitality education will be appreciated.

  • Experience in a similar position in 4 or 5 star luxury hotels.

  • A genuine interest and understanding in food and drink – wine and cocktail knowledge is essential.

  • Fluency in English. A second foreign language (German/Russian/Hebrew) will be appreciated.


Applicant’s main capabilities and values:



  • Ability to think on your feet and under pressure whilst maintaining a positive outlook and attention to detail.

  • Organizational and multitasking abilities

  • Professionalism / Responsibility

  • Critical thinking and Results orientation

  • Leadership skills and team spirit

  • A natural ability and confidence to sell/promote.

  • Exceptional communication and presentational skills


Company information and benefits:


The company offers a competitive remuneration package in a dynamic and highly professional working environment. Accommodation, meals and recreational facilities are also provided.


Furthermore, educational lectures and personalized training plans are conducted in order to meet employee needs.


Finally, a merit-based performance appraisal system is implemented, and a cash bonus is provided based on employee performance.

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