CORPORATE TRAVEL AGENT

Position overview

We are looking for an experienced, well-organized and motivated corporate Travel agent. You will assist our clients in completing their travel programs over the phone, emails and social media requests, while handling our reservation systems. Our intention is to provide a more complete service to our customers by travelling with peace of mind and security.

Responsibilities

Receive & process incoming calls, emails & social media requests

Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.

Diagnose the clients’ specifications and wishes and suggest suitable travel services

Ensure & provide quality of service to customers. i.e. handle inquiries & complaints from customers in a professional manner

Manage flight cancellations, rebooking's and force majeure situations

Maintain relationships with key persons

Requirements

Highly experienced Corporate Travel Agent, with a minimum of 10 years of professional experience

Excellent knowledge of air ticketing software (Amadeus)

Excellent knowledge of traveling software (hotel reservations systems, GDS systems)

Good knowledge of seaman ticketing software (Liknoss-Certus)

Proficiency in English; knowledge of additional languages is an advantage

Excellent knowledge of Office

Ability to work under pressure

Benefits

A competitive compensation package

The chance to work in a highly paced environment and grow professionally

Excellent working environment