Floor Manager
SANDBLU
Πλήρης απασχόλησηSandblu Group is currently in search of:
Floor Manager
Crafting the Future of Luxury Hospitality in Santorini, we are the team behind one of Greece's most exciting and rapidly growing luxury hospitality group. Our expanding collection includes the award-winning Sandblu Resort, the first LXR Hotels & Resorts property by Hilton in Greece, Blu Syllogi, a carefully curated handpicked fashion collection, the iconic Blu Restaurant overlooking Santorini's breathtaking Caldera, Inspire Luxury Villas, and the upcoming luxury developments Heliotopos Luxury Caldera Suites & Restaurant, and a new beachfront destination.
At Sandblu, we are redefining ultra-luxury hospitality through excellence, innovation, and genuine Greek hospitality. As one of the few LXR Hotels & Resorts in Europe, we are proud to introduce a new benchmark of luxury to Greece while creating exceptional destinations where unforgettable guest experiences begin with outstanding people.
Discover more: Sandblu Restaurant Gallery, Nectar Restaurant Gallery and Blu Restaurant Gallery or find us on social media at Sandblu, Nectar Restaurant and Blu Restaurant.
Job requirements:
- Minimum 3–5 years of experience in Food & Beverage operations, including at least 1–2 years in a supervisory or managerial role within fine dining or luxury hospitality.
- Strong knowledge of restaurant operations, service standards, and food and beverage concepts.
- Excellent leadership, team management, and organizational skills.
- Solid understanding of food and beverage products, menu knowledge, and service techniques.
- Good knowledge of guest relations, complaint handling, and service recovery.
- Understanding of financial procedures, inventory control, cost management, and revenue optimization.
- Fluency in English required; additional languages are considered an advantage.
- Ability to lead a team, multitask, and make effective decisions in a fast-paced environment.
- Professional appearance, positive attitude, and strong commitment to delivering exceptional guest experiences.
Job responsibilities:
- Oversee the daily operation of the assigned restaurant or F&B outlet, ensuring smooth and efficient service.
- Lead, supervise, and motivate the floor team to deliver exceptional service in line with Sandblu's standards.
- Organize daily floor operations, including staff allocation, section assignments, and shift briefings.
- Ensure consistent service quality, presentation, and adherence to luxury hospitality standards.
- Welcome and engage with guests, anticipate their needs, and ensure a personalized dining experience.
- Handle guest feedback, requests, and complaints professionally, ensuring effective service recovery.
- Coordinate closely with the Restaurant Manager, Head Waiters, Hostess, kitchen team, and other departments to ensure seamless operations.
- Monitor service flow, table turnover, reservations, and guest waiting times.
- Ensure the team maintains excellent knowledge of menus, daily specials, wines, and beverage offerings.
- Assist with staff training, onboarding, performance monitoring, and ongoing development.
- Monitor operational procedures, including opening and closing duties, cash handling, and daily reporting.
- Support inventory checks, stock control, ordering, and cost-control initiatives.
- Identify opportunities to improve service efficiency, guest satisfaction, and overall outlet performance.
- Ensure compliance with health, safety, hygiene, and brand standards at all times.
- Perform additional duties as assigned by restaurant leadership.
Job benefits:
- Tailored Compensation:Competitive remuneration package customized to fairly reflect your profile and expertise.
- Staff Residences: Accommodation with comfort amenities, ensuring a seamless home-away-from-home experience in Santorini.
- Meal Plan while in Santorini: Balanced and freshly prepared meals served in welcoming staff dining setting.
- Exclusive Staff Privileges: Access to special staff discounts across our network of partners and Friends & Family rates for your loved ones.
- Pathway to Growth & Development: Ongoing professional development in line with global hospitality standards and a clear trajectory for career advancement within a fast-growing, award-winning resort.
- Recognition & Rewards: Access to performance-based bonus schemes and recognition initiatives that celebrate talent, achievement, and contribution to the Sandblu vision, along with CSR and engagement activities that foster connection and purpose.
Our success is built on our people. Guided by our core values of kindness, integrity, teamwork, and authentic hospitality, we foster a supportive and inspiring work environment where every team member has the opportunity to learn, grow, and build a rewarding long-term career. We invest in our people by providing quality accommodation, three daily meals, inclusive work environment, continuous training and development, and exciting career opportunities across our expanding portfolio of luxury hospitality brands.
If you are passionate about delivering exceptional service and aspire to be part of an ambitious team shaping the next chapter of luxury hospitality in Santorini, we would love to hear from you.
RMKA PC and RSTQ PC are equal opportunity employers. We are committed to creating a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.
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