Director of Beverage

OUR PURPOSE AND CULTURE

At Rosewood Hotel Group, we are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every destination while setting new benchmarks for positive impact.

As a pioneering collective with a shared purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood, we answer The Calling. Together, we Make the Place.

Rosewood Blue Palace will open in Crete, Greece in April 2027 and we are now seeking talented individuals to help bring the re-imagining of this stunning property to life.

The Director of Beverage will be based on-site at the hotel in Elounda, Crete.

THE ROLE

Responsible for all bars/beverage operations within Rosewood Blue Palace. The role involves assistance with promoting the lounge, menu planning, maintaining standards, assisting servers on the floor during peak periods and managing property liquor inventories and controlling. Strives to ensure guest and associate satisfaction while maintaining the operating budget. Accountable for enforcing all legal obligations professionally and consistently. Determines training needed to accomplish goals, then implements plan. Strengthens the food and beverage team by assisting in other outlets when needed.

HOW YOU'LL MAKE THE PLACE

Strategic Financial Leadership

• Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, end period and inventory


• Ensures that each profit center (e.g. Outlet, Bar, Events) is operated in line with maximizing profit while delivering on the brand promise.


• Ensures that each cost center operates with the lowest possible cost structure while also delivering on the brand promise to the guest.


• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.


• Manages beverage costs proactively based on key performance indicators, working with the respective Department Heads as appropriate.


• Ensures that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to.


• Oversees the preparation, reviews and updates individual Departmental Operations Manuals.

Operational Excellence

• Ensures that all associates deliver the brand promise and provide exceptional guest service at all times.


• Ensures that all guest and internal customer complaints are resolved in a quick and efficient manner.


• Implements agreed upon beverage policy and procedures throughout the property.


• Ensures that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.


• Monitors all operations, especially during peak business periods, working through the respective Department Head to make adjustments where necessary.


• Conducts daily briefings and bi-weekly meetings to align standards and expectations.


• Monitors adherence to all liquor control policies and procedures.


• Maintains food handling and sanitation standards.


• Ensures compliance with all Bar/Lounge policies, standards and procedures.


• Manages in compliance with all local, state and federal beverage and liquor laws.


• Trains staff on liquor control policies and procedures and prepares the team for competition.


• All other duties as required

COULD THIS BE YOU?

• Well-developed leadership competencies:
  
  
  
  • Initiative- ability to decide and initiate action.
  
  
  • Strategic thinking- ability to formulate strategies and methodically solve problems.
  
  
  • Business acumen- entrepreneurial mindset and commercial thinker.
  
  
  • People leadership- leads by example, promoting a clear sense of purpose to associates.
  
  
  
  


• Well-developed communication and presentation skills (written / verbal).


• Effective relationship management skills (internal / external)


• Strong guest centricity skills.


• Passion for the hospitality industry and a commitment to exceeding guest expectations.


• Proven track record of leading and motivating a team to deliver exceptional guest service.


• Strong problem-solving, decision-making, and conflict resolution skills.

OUR COMMITMENT TO YOU

At Rosewood Hotel Group, your voice is heard and valued. We're a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations. We're not only committed to building and nurturing genuine, long-lasting relationships but to transforming them and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.