Front Desk Agent - Periscope

Donkey Hotels & Resorts
Πλήρης απασχόληση Μακρινός
Εργασία εξ αποστάσεως
Key Responsibilities

  • Welcome and greet guests in a warm and friendly manner.
  • Answering guest questions and resolving problems in a timely manner ensuring guest satisfaction.
  • Communication and cooperation with other hotel departments to maintain a high level of guest satisfaction.
  • Perform all check-in and check-out tasks.
  • Provide information about the hotel’s facilities, services, and local attractions.
  • Performing other related front desk agent duties as required by the hotel.

The Ideal Candidate Should Be

  • Friendly and have a polite personality.
  • Able to multi-task and use initiative, focusing on guest needs.
  • With excellent communication skills.
  • Detail oriented.

Requirements

  • Degree in Hotel Management or Tourism.
  • Fluency in English and Greek conversation, reading and writing. Knowledge of an additional language will be appreciated.
  • Previous hotel experience in similar position.
  • Flexibility in working night shifts.
  • Computer Literacy – Knowledge of OPERA or Fidelio.

Company Offers

  • Career development opportunities.
  • Excellent working environment.

In accordance with the EU Pay Transparency Directive (EU) 2023/970, compensation details for this position will be communicated to candidates by hiring team at an appropriate stage prior to the interview process.

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