Junior Operations Specialist (IT & Business Support)

ThreatScene is redefining cybersecurity by delivering advanced solutions to safeguard public bodies, enterprises, the defence sector, maritime, and critical infrastructure. We empower organisations to navigate the cyber landscape confidently, ensuring resilience against evolving threats. At ThreatScene, we're building a secure, compliant, and resilient digital ecosystem.  

We are looking for a Junior Operations Specialist (IT & Business Support) to support the smooth and efficient day-to-day operations of the company. 

The role combines business operations, sales administration, reporting, CRM management, document management, and IT support. The successful candidate will work closely with the Operations team as well as Sales and other internal departments to ensure that systems, records, documentation, and operational processes are accurate, organized, and running efficiently. 

IT & Cybersecurity 

• Provide day-to-day IT support and troubleshoot hardware, software, connectivity, and access issues. 
• Set up and maintain computers, laptops, mobile devices, and other IT equipment. 
• Support Microsoft 365, Teams, SharePoint, and other business applications. 
• Assist with cybersecurity activities, including user awareness, access reviews, endpoint protection, and security procedures. 
• Support employee onboarding and offboarding from an IT perspective. 
• Maintain IT assets, software, and access records. 

Business & Operations 

• Maintain the CRM and ensure all records are accurate, complete, and up to date. 
• Prepare presentations and update Excel reports, dashboards, and internal overviews. 
• Maintain SharePoint folders, templates, proposals, and internal documentation. 
• Identify missing information, inconsistencies, or delays and follow up with the relevant teams. 
• Support improvements to internal IT, sales, and operational processes. 

Requirements 

• Bachelor’s degree in IT, Computer Science, Information Systems, or a related field, or equivalent experience. 
• 1–2 years of experience in a similar role. 
• Good knowledge of Windows, Microsoft 365, and common business applications. 
• Basic understanding of cybersecurity, user access management, endpoint security, and IT best practices. 
• Good Excel skills and experience working with data and reports. 
• Familiarity with SharePoint and CRM systems. 
• Experience with HubSpot will be considered as a plus. 
• Strong organizational and communication skills. 
• Proactive mindset, hands-on approach.