Chinese/English Information Desk Specialist | attica, City Link

attica department stores is currently in search of a customer-oriented Chinese/English Information Desk Specialist for our department store in the heart of Athens.

About Attica: Attica is the leading fashion & beauty destination in Greece, a one-stop-shop for designer brands in Athens and Thessaloniki.

With the flagship store housed in City Link, a historical building near Syntagma Square in the center of Athens, and two more stores in Maroussi (northern suburbs of Athens), as well as two in Thessaloniki (one at Tsimiski street in the center and one within Mediterranean Cosmos Shopping Center), attica offers complete sections of women’s, men’s and children’s fashion wear, footwear, beauty and accessories along with a wide range of excellent, personalized services.

Key Accountabilities

• Welcoming customers and providing prompt assistance with their inquiries.
• Providing information about products, services, and promotions.
• Handling customer complaints and collaborating with the relevant departments.
• Contributing to the smooth operation of the store.
• Providing support to the Head Office Reception/Secretarial team during the absence of its team members at the headquarters.
  
  

Skills/Experience Required

• Excellent command of Greek, English & Chinese (additional languages will be considered an asset).
• Previous experience in retail, hospitality, or a similar industry.
• Strong communication skills, the ability to manage multiple requests and customers, and a positive attitude.
• Availability to work shifts, weekends, and public holidays.
  
  

What We Offer

• Competitive compensation package.
• Modern and pleasant working environment.
• Induction to company policies, procedures, and culture.
• Structured onboarding program.
• Continuous training and professional development opportunities.
• Exclusive employee discounts at attica department stores.
• Additional privileged discounts at partner businesses (e.g., cafés, pastry shops, wellness services, etc.)
• Participation in well-being events and initiatives.
• Opportunity to actively contribute to the CSR team and internal community projects.
  
  

Next Steps

If you are excited about working in a high-growth international environment, with a variety of long-term perspectives, then click below to apply and get the conversation going! Along with an attractive remuneration package, including fringe benefits, you will also cooperate with motivated & skilled colleagues in an open company culture.