Front Office Agent_Folegandros

HotelBrain
Πλήρης απασχόληση
Αθήνα
Front Office Agent

Reports to: Front Office Manager


Position description:


  • Prompt and efficient completion of all Front Office duties (check in, check out, invoicing, call center, guest assistance with requests and complaints, Concierge)

  • Daily preparation of reports

  • Demonstrate exceptional guest service, being proactive in all guests’ requirements & requests, with their prompt & successful resolution

  • Provide a friendly & warm welcome and service to all guests

  • Friendly & warm cooperation with all colleagues and department heads

  • Maintain the Front Desk in a professional order


Qualifications:


  • Previous experience of 2 years in a similar position within a 5* property

  • Computer literacy & knowledge of Hospitality PMS software (Protel)

  • Fluency in Greek & English, extra languages are considered a plus

  • Strong problem-resolution, organizational & multitasking abilities

  • Punctual, well-groomed with strong interpersonal and communication skills

  • Friendly & kind personality, with team spirit

  • Degree in Hospitality / Tourism would be desirable


What we offer:


  • continuous training

  • highly competitive salaries depending on qualifications

  • high quality accommodation and food conditions

  • a pleasant working environment



If you consider yourself suitable to become part of our family by providing high quality services in a friendly working environment, we will be happy to receive your CV.

All applications are confidential and will be treated with the utmost discretion.

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