Senior Business Analyst

Make this the place where you grow.

As a global leader in business and technology innovation, we work with top organizations worldwide to deliver solutions that create meaningful impact.

With 190,000+ professionals across 70+ countries, we blend deep expertise with a culture that values learning, curiosity, and collaboration.

We lead transformation and deliver secure, innovative, industry-specific solutions that move businesses forward. Our people drive everything we achieve, they think bold to deliver the outcome while ensuring every voice is heard.

NTT Data Greece is looking for a Senior Business Analyst in Athens to work with our clients in the European public sector with solid experience in IT environments, responsible for driving end‑to‑end business analysis activities, bridging business and technical teams, and delivering high‑quality solutions in large-scale organizational contexts.

Your role:

• Elicit, analyze, and document business requirements across the full lifecycle.
• Model processes (BPMN) and define decision logic (DMN).
• Support Agile ceremonies and ensure high-quality backlog artefacts.
• Act as a bridge between business stakeholders and IT teams.
• Contribute to solution design, validation, testing, and acceptance activities.
• Facilitate workshops, stakeholder interactions, and co‑creation session.

our profile:

• Bacelor’s degree in Information Technology, Computer Science, Statistics, Business Administration or a related field.
• At least 7 years of experience in Business Analysis within IT projects and minimum 4 years in large/complex European organizations.
• Strong expertise in BPMN modelling (mandatory) and DMN, with ability to design AS-IS / TO-BE processes.
• Experience in Agile frameworks (Scrum/Kanban) and product lifecycle support.
• Experience with BDD (Behavior Driven Development) for requirements definition and validation.
• Excellent verbal and written communication skills in English (C1 Level).
• Ability to translate business needs into requirements, user stories, and acceptance criteria.
• Strong process analysis, optimization, and redesign skills.
• Effective stakeholder management, workshop facilitation, and co‑creation support.
• Very good communication skills, both written and verbal.
• Proven experience working in collaborative team environments.
• High autonomy and proactivity.
• Strong analytical thinking and problem-solving capabilities.
• Ability to engage stakeholders effectively and build alignment.

Nice to have:

• IIBA-CBAP (Certified Business Analysis Professional)
• Business modelling: ARIS (or equivalent)
• Collaboration & documentation: SharePoint, MS Office 365, FigJam (or equivalent)
• Development / ALM: GitHub (or equivalent)
• Enterprise platforms: OpenText, ServiceNow (or equivalent)

This role describes your starting point at NTT DATA. We believe in long‑term relationships and in supporting your growth. As your skills and ambitions evolve, we will work with you to identify future opportunities, projects, and career paths across our organization.

Why NTT DATA?

A collaborative and supportive culture

We foster an environment where curiosity, innovation, engagement, and teamwork are celebrated. Our people‑first philosophy is one of the core reasons we continue to be recognized globally.

Career development & continuous learning

Access a structured training path, ongoing learning resources, annual performance reviews, and a dedicated mentorship program — all designed to help you grow professionally and take on new challenges.

Work–life balance supported by our BeFlex policy

As a company, we embrace a BeFlex approach that empowers our people with a level of flexibility in how they manage their workday.

Global Top Employer

We are proudly certified as a Global Top Employer acknowledging our commitment to being a place where people can grow and thrive.

Health & well‑being first

Your mental well‑being matters. Employees have access to certified psychologists and online mental health workshops.

Diversity, Equity & Inclusion

We are committed to creating a workplace where everyone can thrive, regardless of gender, nationality, sexual orientation, disability, age, or background. Inclusion is part of who we are and how we work.

#WeAreAllUnique #YouMakeUsUnique

Benefits

Health insurance for the employee and one dependent family member (100% paid by NTT DATA)

Meal vouchers of 120€ per month (x12)

Corporate mobile phone: subscription & device

Teleworking equipment allowance

Internal Trainings Platform Account

Access to Open Up mental health service

26 days of paid annual leave consisting of your legal holidays and compensation days. Plus 2 fixed vacation days: Good Friday & Whit Monday

Upon receiving an interview, you may request accommodation for any accessibility needs.

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