Spanish Speaking Customer Advisor (Remote in Greece)
Ignite
Πλήρης απασχόληση Μακρινός
Αθήνα
*** This role is remote in Greece only***
Job Title: Spanish-Speaking Customer Care Advisor
Location: Remote (Must be residing in or relocating to Greece)
Employment Type: Full-time
About The Role
Are you a fluent Spanish speaker looking to build a career in a sun-soaked Mediterranean paradise? We are looking for an enthusiastic Spanish-Speaking Customer Care Advisor to join our growing remote team in Greece.
In this role, you will deliver exceptional support to Spanish-speaking customers via phone, email, and chat, resolving inquiries efficiently while ensuring a high-quality service experience. You will work 100% remotely from anywhere within Greece, backed by comprehensive training and continuous support.
What We Offer
Whether you are already living in Greece or dreaming of starting a new chapter under the Greek sun, this position provides a stable, rewarding remote career with genuine opportunities to progress into senior, quality assurance, or team leader roles.
Ready to apply? Submit your CV in English today to kickstart your journey!
Job Title: Spanish-Speaking Customer Care Advisor
Location: Remote (Must be residing in or relocating to Greece)
Employment Type: Full-time
About The Role
Are you a fluent Spanish speaker looking to build a career in a sun-soaked Mediterranean paradise? We are looking for an enthusiastic Spanish-Speaking Customer Care Advisor to join our growing remote team in Greece.
In this role, you will deliver exceptional support to Spanish-speaking customers via phone, email, and chat, resolving inquiries efficiently while ensuring a high-quality service experience. You will work 100% remotely from anywhere within Greece, backed by comprehensive training and continuous support.
What We Offer
- Competitive Compensation: €1,045.72 gross per month (paid across 14 salaries per year, including Christmas, Easter, and summer bonuses).
- Performance Bonus: Up to €150 monthly KPI bonus.
- Full Relocation Package (If moving from abroad):
- Paid initial flight ticket to Greece.
- 2 weeks of company-paid hotel accommodation upon arrival.
- Assistance with administrative setup (tax number, work permit, health registration).
- Work Essentials: Complete, high-spec IT equipment shipped directly to your home.
- Work Flexibility: Fully remote setup—work from any island, coastal town, or vibrant city in Greece.
- Career Development: Structured growth pathways, internal mobility programs, and ongoing training opportunities.
- Company Perks: Inclusive international culture, virtual team-building events, and corporate health benefits.
- Deliver friendly, prompt, and professional customer service to Spanish-speaking clients.
- Resolve inquiries regarding orders, products, account settings, and general service questions.
- Communicate effectively across multiple channels (inbound calls, chat, and email).
- Maintain accurate customer records and log interactions in our CRM system.
- Collaborate with supervisors and team leads to continuously hit individual and team KPIs.
- Language Skills: Native or fluent in Spanish (C1/C2) and upper-intermediate English (B2 minimum).
- Location: Must currently reside in Greece or be willing to relocate.
- Tech Savvy: Good basic digital skills and comfort using cloud-based tools and CRM platforms.
- Soft Skills: Excellent active listening, empathy, problem-solving ability, and clear communication.
- Home Office Setup: A quiet work area with a reliable, high-speed internet connection.
Whether you are already living in Greece or dreaming of starting a new chapter under the Greek sun, this position provides a stable, rewarding remote career with genuine opportunities to progress into senior, quality assurance, or team leader roles.
Ready to apply? Submit your CV in English today to kickstart your journey!
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