Onsite Technician

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

Role:

• Provide day to day local/remote desktop support


• Handle inbound calls and answer questions


• Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system

Requirements:

• Minimum 18 months of experience in a similar IT support role


• Ability to build relationships


• Excellent time management skill


• Experience in OS, Apps and H/W installation and troubleshooting depending on project products


• Problem Solving


• Customer Focus


• Resilience


• Analytical thinking

Benefits:

• Buddy program


• International environment


• Job with purpose


• Staff discounts


• Unlimited employment contract


• Private Life and Health Insurance

Joining Hemmersbach, you will support our commitment to social responsibility. We prioritize 20% of our profits into our company owned organizations such as:

• Rhino-force.org: providing environmental protection for an endangered species


• Kids-family.org: taking care of children without parents in Poland and India, turning their shelters into homes.

Join our Team! Apply now and send us your CV IN ENGLISH!