Business Analyst

Job Description

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.

About the role:

Join our Retail Software team in Athens and help shape the future of retail. As a Business Analyst, you'll work with global retail customers to deliver innovative solutions that enhance the in-store experience.

From digital payments and self-checkout to next-generation POS solutions, you'll contribute to projects that support leading retailers worldwide. You'll collaborate with international teams in a dynamic environment that encourages learning, innovation, and career growth.

Location: Hybrid, Athens, Greece (3 days per week in the office).

Responsibilities

• Integrating certified Diebold Nixdorf hardware with retail software solutions.
• Developing and customizing software components aligned with architectural standards.
• Implementing VCO and VSS-based solutions to meet customer requirements.
• Analysing functional and technical specifications to support delivery activities.
• Contributing to solution design, configuration, validation, and deployment.
• Troubleshooting technical issues and driving timely resolution.
• Collaborating with global teams to manage escalations and defect resolution.
• Delivering development tasks in line with sprint and release commitments.
• Estimating effort, timelines, and technical impacts to support project planning.
• Supporting pre-sales initiatives with technical expertise and solution input.
• Communicating progress, risks, and key updates to stakeholders and management.
• Partnering with cross-functional teams to deliver high-quality customer outcomes.
  
  
  

Essential


QUALIFICATIONS

• 2–4 years' experience in Business Analysis and/or software development (JavaScript).
• Strong English communication skills, both written and spoken.
• Fluency in Greek language
• Experience working with Windows and Linux operating systems.
• Knowledge of incident management processes and issue resolution.
• Experience using Atlassian tools, including Jira, Confluence, and Bitbucket.
• Knowledge of Windows scripting.
• Diploma or equivalent combination of education and relevant experience.
  
  
  

Desired

• Experience with Diebold Nixdorf VCO and VSS solutions, including configuration and customization.
• Knowledge of Diebold Nixdorf retail solutions such as Vynamic Cash and ProBase Store.
• C++, Java OR Angular
• Italian or Spanish language skills.
  
  
  

About Us

Why should you join Diebold Nixdorf?

Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.

–Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.

• To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes**
  
  

We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found here - https://www.dieboldnixdorf.com/en-us/about-us/global-locations