FLOOR SUPERVISOR

Astor Hotel is seeking a dynamic and motivated Floor Supervisor to join our team and ensure the smooth operation of our hotel floors and guest satisfaction.

Key Responsibilities:

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  Supervise housekeeping staff and ensure cleanliness of rooms and public areas

  
  


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  Conduct room inspections and uphold hotel standards

  
  


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  Handle guest requests and complaints in coordination with other departments

  
  


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  Train and support housekeeping staff

  
  


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  Manage linen, inventory, and lost & found procedures

  
  


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  Report room damages and maintain hygiene and safety compliance

  
  

Requirements:

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  Experience in a similar role in a 4 or 5-star hotel

  
  


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  Strong leadership, organizational, and communication skills

  
  


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  Ability to work shifts, weekends, and holidays

  
  


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  Good command of English and basic computer skills

  
  

Benefits:

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  Competitive salary

  
  


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  Career development opportunities

  
  


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  Supportive work environment and ongoing training