Release Manager

What Makes Us Who We Are Today…

At EPiC, we develop innovative and creative products and services that provide total communication and information solutions. Among a plethora of services, web design and development, tailor-made applications, business-to-business applications, and business-to-client applications are only a few of the solutions we deliver. Satisfied clients in Greece and abroad bear testimony to the quality of our work.

The general purpose of EPiC is to develop and promote advanced information technologies for multi-user operations.

EPiC's business philosophy is to assure the highest quality product, total client satisfaction, timely delivery of solutions, and the best quality/price ratio found in the industry. Our emphasis is on offering a high degree of user friendliness through a positive, creative, and focused company culture.

The Role

We are looking for an experienced Release Manager to oversee and coordinate application releases across environments, ensuring smooth, controlled, and timely deployments.

Responsibilities

• Plan, coordinate, and manage release schedules.
• Track and manage all release-related tickets and change records.
• Ensure proper documentation and approvals are in place before production deployment.
• Communicate release status, risks, and timelines to stakeholders.
• Conduct post-release reviews and capture lessons learned.
• Maintain release calendars and ensure alignment across multiple teams.
  
  

Required Skills

• Experience tracking and managing release tickets from initiation through production deployment.
• Ability to monitor release progress, identify risks, and escalate blockers proactively.
• Ensure all release activities follow defined governance and approval processes.
• Hands-on experience using Jira to track release tickets, user stories, defects, and change requests.
• Ability to create dashboards, filters, and reports for release visibility.
• Maintain accurate status updates and ensure traceability across environments.
• Coordinate deployment pipelines and validate successful releases across UAT, and PROD environments.
• Troubleshoot deployment failures and work closely with DevOps and infrastructure teams.
• Knowledge of software development concepts and lifecycle.
• Ability to understand application architecture and support troubleshooting during releases.
  
  

Preferred Qualifications

• Highly organized with strong coordination and multitasking skills.
• Strong attention to detail and process compliance.
• Consistent, reliable, and deadline-driven.
• Strong communication and stakeholder management skills.
• Ability to work effectively under pressure during critical release windows.
  
  

Benefits

• Monthly vouchers.
• Private health insurance.
• Hybrid working model.
• Access to learning resources and professional development opportunities.