Store Manager

The Onassis Foundation is seeking an experienced and commercially driven Store Manager to lead its premium culture-led retail concept.

The new culture-led retail initiative brings together premium multi-brand retail categories, evolving collaborations, and space for fashion to exist in proximity to cultural production, performance, discourse, and contemporary thought within a single, coherent environment.

He/She will lead the operation and growth of retail concept, overseeing commercial performance, team development, strategic partnerships, and customer experience.

 Main Responsibilities

• Lead the commercial performance and day-to-day operations, ensuring the achievement of sales, revenue, and profitability targets
• Monitor KPIs, analyze business performance, and implement initiatives that drive growth and operational excellence
• Manage budgets, financial reporting, and cost control processes to support sustainable business performance
• Develop and maintain strong relationships with partner brands, designers, and external stakeholders, overseeing shop-in-shop collaborations and retail activations
• Recruit, lead, coach, and develop a high-performing retail team, fostering a customer-focused and collaborative culture
• Ensure exceptional customer experience standards, visual merchandising, operational efficiency, and compliance with health and safety requirements
• Support the planning and delivery of retail events, workshops, and customer experiences that strengthen the connection between retail concept, culture, and community
  
  

Requirements

• Bachelor’s degree in Business Administration, Retail Management, Finance, or a related field
• 6–8 years of professional experience in luxury, fashion, lifestyle, premium retail, or a similar customer-centric environment, with proven experience leading retail operations and managing teams
• Strong commercial acumen with a proven track record of delivering sales growth, profitability, and operational excellence
• Experience managing budgets, financial performance, KPIs, and business reporting, with the ability to develop strategic partnerships and manage multiple internal and external stakeholders
• Flexibility to work rotating shifts
• Excellent communication skills in both the English & the Greek Language
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Knowledge of SAP will be considered as an asset
  
  

Interpersonal Competencies

• Strategic mindset with the ability to balance commercial objectives with long-term business growth
• Inspiring leader who fosters collaboration, accountability, and a high-performing team culture
• Adaptable, resilient, and customer-focused, with a proactive approach to managing challenges and change
  
  

Benefits

• Join a pioneering retail concept that transforms cultural production into a unique public-facing experience
• Continuous on-the-job training opportunities
• Competitive remuneration package