ROLE RESPONSIBILITIES
- Support the execution of quality assurance activities across business technology systems, processes, and documentation.
- Assist in reviewing technology processes to confirm alignment with internal quality standards, policies, and regulatory expectations.
- Help maintain accurate BTQA documentation, including SOPs, workflows, process narratives, quality records, and evidence repositories.
- Contribute to audit preparation activities by gathering information, organizing evidence, and supporting walkthrough coordination.
- Assist with tracking quality issues, control gaps, and remediation tasks, ensuring updates are logged and clearly documented.
- Participate in reviews of system changes, enhancements, and releases to verify compliance with quality and GRC requirements.
- Support monitoring activities by collecting data, updating logs, and escalating potential risks or deviations to senior team members.
- Collaborate with cross‑functional teams by helping gather inputs, share information, and ensure consistent communication.
- Contribute to the development and improvement of BTQA procedures, templates, and processes.
- Participate in training and self‑development activities to build a strong foundational understanding of technology quality, compliance, and GRC concepts.
BASIC QUALIFICATIONS
- Bachelor’s degree in information systems, computer science, engineering, quality management, life sciences, or a related field.
- Experience in technology quality assurance, IT compliance, GRC, system support, or a related discipline (internships or co‑ops acceptable).
- Foundational understanding of IT processes, system lifecycle concepts, and basic quality or compliance principles (e.g., documentation practices, change control, incident tracking).
- Interest in learning regulatory and industry frameworks such as GxP, CSV (Computer System Validation), ISO standards, or IT governance frameworks (training will be provided).
- Strong attention to detail with the ability to maintain accurate documentation and follow structured processes.
- Solid written and verbal communication skills.
- Ability to collaborate effectively with team members and cross‑functional partners.
- Proficiency with standard productivity tools such as Microsoft Word, Excel, PowerPoint, and Teams.
- Demonstrated experience in an agile work environment possessing qualities such as a collaborative mindset, adaptability to change, and a proactive problem-solving approach.
PREFERRED QUALIFICATIONS
- Familiarity with GxP, CSV, or other regulated system requirements.
- Exposure to IT or quality frameworks such as ISO standards or COBIT.
- Ability to create simple reports or summaries using Excel or similar tools. Interest in developing skills in technology quality, compliance, and risk management.
- Strong organizational skills and attention to detail.
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
- Travel as required by the business (less than 20% domestic and/or international)
- Work Location Assignment: Must be able to work in assigned Pfizer office 2-3 days per week, or as needed by the business
- Work Location Assignment: Hybrid
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