F&B Waiter / Waitress

The Porto Platanias Hotels & Resorts Group operates dynamically in Crete, developing and managing 5-star hotel properties that offer high standards of hospitality with a strong focus on authentic Cretan hospitality.

At Porto Platanias Hotels & Resorts, we cultivate a passion for tourism and make meaningful investments in our people. We create career opportunities within a modern working environment that promotes professional development and supports a healthy work–life balance.

Key Responsibilities:

• Deliver exceptional guest service in accordance with the quality and hospitality standards of Porto Platanias Hotels & Resorts.
• Welcome, seat, and assist guests in a professional, courteous, and timely manner.
• Maintain cleanliness, organization, and presentation of the assigned work area in compliance with hygiene and safety standards.
• Set up, clear, and reset tables efficiently to ensure the smooth operation of the dining area.
• Communicate effectively with the Kitchen, Bar, and other hotel departments to ensure excellent guest service.
• Handle guest requests, dietary requirements, and complaints with professionalism, escalating issues to the supervisor when necessary.
• Adhere to company policies, operating procedures, and HACCP food safety and hygiene standards.
• Contribute to a positive, collaborative, and productive team environment.
• Maintain a professional appearance and conduct, representing the company's values and image at all times.

Απαραίτητα Προσόντα:

Requirements:

• Graduate or current student in Hospitality, Tourism, or a related field.
• Previous experience in a similar position within the hospitality industry will be considered an asset.
• Very good command of Greek and English, both written and spoken.
• Strong communication skills, professional attitude, and a guest-oriented mindset.
• Ability to work effectively as part of a team and perform efficiently in a fast-paced environment.
• Responsible, reliable, flexible, and adaptable to the operational needs of the department.

Παροχές:

Benefits:

• Opportunities for professional growth and career development.
• Competitive remuneration package.
• Participation in training programs and career advancement opportunities within the Group.
• Accommodation provided (where required).
• Three daily meals at the staff restaurant.