Sales Representative – Metabolic Diseases (Athens)
Sandoz
Πλήρης απασχόληση Μακρινός
Εργασία εξ αποστάσεως
Major Accountabilities
Work Experience:
- Drive competitive sales growth.
- Identify and prioritize high-potential customers through data analysis (HCPs and stakeholders) who influence prescription decisions.
- Drive sales performance through the skillful orchestration of positive customer experiences.
- Engage and build relationships.
- Engage in value-based conversations (in-person and virtually) to understand critical customer challenges, decision drivers, pain points, and opportunities.
- Personalize and orchestrate customer engagement journeys for target HCPs by reflecting customer preferences, leveraging available content, and utilizing multiple engagement channels.
- Build engagement by working in partnership with HCPs to develop sustained collaboration over time for Sandoz.
- Deliver memorable, customer-centric experiences beyond clinical differentiation by listening to customer needs and understanding their healthcare environment.
- Establish effective working relationships with opinion leaders and top medical influencers (at territory level) and challenge current behaviors in order to improve the patient journey (right patient, right time).
- Gather insights on the customer’s business to uncover what is important to them.
- Follow up on customer feedback and translate responses into actions that create additional value and exceed expectations.
- Leverage available data sources to create, dynamically prioritize, and adjust relevant territory, account, and customer interaction plans.
- Share customer insights with relevant internal stakeholders on an ongoing basis to support the development of product- and indication-related content, campaigns, and interaction plans.
- Collaborate compliantly with cross-functional teams to design and implement solutions that address unmet customer and patient needs.
- Act as a trusted partner to the customer for the purpose of helping them run their business; listen to learn; strive to deepen the relationship in a compliant and ethical manner; and position oneself to create value-added solutions.
- Act with integrity and honesty by treating customers and colleagues in a transparent and respectful manner, with clear intent.
- When facing ethical dilemmas, do the right thing and speak up when things do not seem right.
- Live by the Sandoz Code of Ethics, Values, and Behaviors.
- To be populated at the local level, based on the guidance that will follow from IMI Field Engagement Performance Management Council outcomes.
Work Experience:
- Established network within the target customer group is desirable.
- Experience in sales within healthcare, pharma, or related business.
- Experience in bone health and diabetes therapeutic areas is desirable.
- Account management.
- Commercial excellence.
- Communication skills.
- Compliance.
- Conflict management.
- Cross-functional coordination.
- Customer insights.
- Ethics.
- Healthcare sector knowledge.
- Influencing skills.
- Negotiation skills.
- Selling skills.
- Technical skills.
- English.
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