Customer Service - Sales Representative
Fagron
Πλήρης απασχόληση Μακρινός
Εργασία εξ αποστάσεως
Who We Are
Since 1990, we’ve grown into a global leader in personalized medicine. Today, our +5,000 energetic employees are based in +80 locations in Europe, North America, South America, Africa and Asia-Pacific and are working together to support over 200,000 customers worldwide.
From compounding and natural products to software, equipment, and genomics — we deliver smart, ready-to-use solutions that make healthcare better.
We’re passionate, science-driven, and always looking for new ways to improve lives.
Explore your future at Fagron Career Site.
About The Job
Customer Service Representative to manage customer accounts and provide excellent support throughout the order and communication process. The ideal candidate must have strong English language skills, solid knowledge of Excel, and excellent written and verbal communication abilities. Additional knowledge of ERP systems will be evaluated.
Key Responsibility Areas
Handle communication with customers via email and phone
Process and follow up on customer orders and inquiries
Maintain accurate customer records and reports
Coordinate with internal departments to ensure timely order fulfillment
Provide professional and efficient customer support
Prepare and update sales and shipment documentation
Build and maintain positive customer relationships
Achieving assigned quarterly sales goals
Communicate new products and innovation
Reporting sales progress, maintaining sales records on daily, weekly, and monthly basis, to include sales call reports, weekly preview reports, expense reports, and other reports as directed by the management
Set yourself apart
You possess the following qualifications, background and abilities:
At Fagron, you’ll find plenty of chances to grow — both personally and professionally. We work in an open, dynamic environment where your ideas and talents can shine.
We’re proud to be an equal opportunity employer. Diversity makes us stronger, and we’re committed to creating an inclusive workplace where everyone feels welcome.
Ready for the challenge?
Take the next step and join us in shaping the future of personalized medicine. Apply today at careers.fagron.com.
Please note: we do not accept agency referrals for this position.
Since 1990, we’ve grown into a global leader in personalized medicine. Today, our +5,000 energetic employees are based in +80 locations in Europe, North America, South America, Africa and Asia-Pacific and are working together to support over 200,000 customers worldwide.
From compounding and natural products to software, equipment, and genomics — we deliver smart, ready-to-use solutions that make healthcare better.
We’re passionate, science-driven, and always looking for new ways to improve lives.
Explore your future at Fagron Career Site.
About The Job
Customer Service Representative to manage customer accounts and provide excellent support throughout the order and communication process. The ideal candidate must have strong English language skills, solid knowledge of Excel, and excellent written and verbal communication abilities. Additional knowledge of ERP systems will be evaluated.
Key Responsibility Areas
Handle communication with customers via email and phone
Process and follow up on customer orders and inquiries
Maintain accurate customer records and reports
Coordinate with internal departments to ensure timely order fulfillment
Provide professional and efficient customer support
Prepare and update sales and shipment documentation
Build and maintain positive customer relationships
Achieving assigned quarterly sales goals
Communicate new products and innovation
Reporting sales progress, maintaining sales records on daily, weekly, and monthly basis, to include sales call reports, weekly preview reports, expense reports, and other reports as directed by the management
Set yourself apart
You possess the following qualifications, background and abilities:
- College business or related field degree
- Professional inside sales or/and customer service experience strongly preferred
- Positive, enthusiastic and energetic
- Strong negotiation skills and written and verbal communication skills
- Conflict resolution and problem solving skills
- Ability to thrive in a team environment required
- Fluent in English
At Fagron, you’ll find plenty of chances to grow — both personally and professionally. We work in an open, dynamic environment where your ideas and talents can shine.
We’re proud to be an equal opportunity employer. Diversity makes us stronger, and we’re committed to creating an inclusive workplace where everyone feels welcome.
Ready for the challenge?
Take the next step and join us in shaping the future of personalized medicine. Apply today at careers.fagron.com.
Please note: we do not accept agency referrals for this position.
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