IT Support & Systems Administrator

UNIVERSITY OF NICOSIA
Πλήρης απασχόληση
Αθήνα
The University of Nicosia invites applications for the position of IT Support and Systems Administrator at the UNIC Athens Campus. This role combines daily end-user support with hands-on systems administration responsibilities, supporting faculty, staff, students, classrooms, and offices, while assisting with core infrastructure and IT operations.


Key Responsibilities


  • Provide technical support to faculty, staff, and students for hardware, software, printing, connectivity, classroom technology, and standard business applications.

  • Install, configure, maintain, and troubleshoot end-user devices, peripherals, and software.

  • Support Microsoft 365 administration, including Teams, email, MFA, user accounts, licensing, and access-related issues.

  • Assist with Active Directory administration, including user accounts, group policies, DNS, DHCP, and file services.

  • Install, configure, and support Windows Server environments and assist with server patching, monitoring, and troubleshooting.

  • Support NAS/storage platforms, backup procedures, and basic disaster recovery checks.

  • Perform basic network troubleshooting for wired and wireless connectivity, including VLAN assignments, IP addressing, and switch port checks.

  • Coordinate with the central IT and Network Teams for escalations, infrastructure changes, and service incidents.

  • Maintain documentation for systems, devices, procedures, and support requests.

  • Contribute to improving IT procedures, operational standards, and user support quality.


Qualifications



  • Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, or a related field.

  • At least 2 years of experience in IT support, systems administration, or a similar technical role.

  • Good knowledge of Windows desktop and Windows Server environments.

  • Experience with Microsoft 365 and Active Directory administration.

  • Familiarity with networking concepts such as IP addressing, DNS, DHCP, VLANs, switches, and Wi-Fi troubleshooting.

  • Strong troubleshooting, communication, and customer-service skills.

  • Fluency in Greek and English, both written and spoken.


Preferred / Advantageous Skills



  • Experience with Hyper-V, VMware, or server virtualization technologies.

  • Experience with NAS/storage solutions such as QNAP or Synology.

  • Familiarity with Fortinet firewalls or Juniper/Mist environments.

  • Relevant certifications such as Microsoft, CompTIA, CCNA, Fortinet NSE, JNCIA, or ITIL.


Personal Attributes



  • Professional, reliable, and service-oriented.

  • Hands-on, organized, and able to prioritize effectively.

  • Able to work independently and collaboratively within a technical team.

  • Comfortable supporting users directly while also handling technical administration tasks.

  • Willing to grow into broader infrastructure responsibilities.


Information and Application


Applicants are invited to submit the following through our electronic platform:
https://www.unic.ac.cy/careers-at-unic/



  • Cover Letter

  • Curriculum Vitae (CV)


Applications will be reviewed immediately and will continue until the position is filled.


The ideal candidate should be eligible to work in the European Union / European Economic Area.


For more information, you may contact Irene Koliandri - [email protected]


Only shortlisted candidates will be notified.

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