Italian Digital Trust and Safety Specialist (relocation Sofia)

Digital Trust & Safety Specialist (Italian & English)

Location: Sofia, Bulgaria

Start Date: 13th July

Are you fluent in Italian and English and looking to build an international career in a fast-growing digital environment? Join our team as a Digital Trust & Safety Specialist and play a key role in keeping online platforms safe, compliant, and trustworthy for millions of users worldwide.

Why Join Us?

Competitive Salary

• €1,400 Gross per Month
  
  
  

Relocation Package

• €1,500 Gross Relocation Bonus (paid in 2 instalments)
• 21 Days of Company-Provided Accommodation upon arrival
• Assistance with finding long-term housing in Sofia
  
  
  

Paid Training

• Comprehensive on-site training provided before you start your role
  
  
  

International Work Environment

• Work with colleagues from across Europe
• Join a supportive, multicultural team
• Excellent career growth opportunities within a global organization
  
  
  

Your Responsibilities

Content & Advertisement Moderation

• Review user-generated content and online advertisements to ensure compliance with platform policies and community standards.
• Identify and remove content that violates internal guidelines.
  
  
  

Trust & Safety Operations

• Monitor digital content to maintain a safe online environment.
• Detect potentially harmful, misleading, or policy-violating content.
  
  
  

Risk Identification & Escalation

• Escalate complex or high-risk cases to the appropriate internal teams.
• Follow established procedures for handling sensitive content.
  
  
  

Documentation & Reporting

• Maintain accurate records of moderation activities and decisions.
• Ensure consistency and quality in all moderation processes.
  
  
  

Please Note: This role involves reviewing sensitive content, which may occasionally include scenes of violence or disturbing material.

What We're Looking For

Language Skills

• Italian: C1 level or higher
• English: B2 level or higher
  
  
  

Attention to Detail

• Strong analytical skills and excellent judgment.
• Ability to make accurate decisions while following detailed guidelines.
  
  
  

Resilience & Professionalism

• Comfortable working with sensitive online content.
• Able to maintain focus and professionalism in a fast-paced environment.
  
  
  

Technical Skills

• Good computer literacy and ability to work with multiple systems simultaneously.
  
  
  

Team Player

• Strong communication skills and ability to collaborate effectively with colleagues and stakeholders.
  
  
  

Working Schedule

Rotational Shifts

• Monday to Sunday
• 24/7 operation (00:00 – 24:00)
• 5 working days per week
• 8-hour shifts
• 40 hours per week
  
  
  

Work Model

• On-site in Sofia, Bulgaria
  
  
  

Ready to Join?

If you're looking for an exciting international opportunity where you can contribute to online safety while growing your career, we'd love to hear from you.

Apply today and become part of a team dedicated to creating a safer digital world.