IT Infrastructure & Support Supervisor

Who We Are

KEBE is a leading producer in the Greek ceramic building materials industry, with two production units in Greece, one of which is among the largest factories globally. The company is highly active in the export sector with a presence in over 45 countries and a new production unit recently established in Serbia. Innovation in product manufacturing that ensures energy savings is supported by robotic technology and precise quality control systems. Our continuous expansion and development abroad strengthen our mission to offer sustainability solutions that improve people's lives and protect the environment.

Role Overview

We are seeking an experienced IT Infrastructure & Support Supervisor to join KEBE Group and serve as the primary point of contact for the company’s IT infrastructure and daily IT operations. The successful candidate will support, maintain, and improve systems, networks, Microsoft 365, servers, cybersecurity controls, and core business applications across a modern industrial environment.

This role is ideal for a hands-on IT professional with strong technical expertise, problem-solving ability, and the confidence to manage both daily user support and more advanced infrastructure administration.

Core Responsibilities

• Administer, maintain, and improve the Group’s IT infrastructure, including end-user devices, servers, storage, networks, Microsoft 365, and business systems.
• Provide daily IT support to office and production users, resolving hardware, software, connectivity, application, and network issues.
• Manage Microsoft 365 administration, including users, email, licenses, access rights, permissions, and Office applications.
• Administer Windows Server, Active Directory, file and print services, Microsoft SQL Server support, backups, and disaster recovery processes.
• Support network and telecommunications infrastructure, including LAN/WAN, VPNs, firewalls, switches, routers, Wi-Fi, internet connectivity, and IP telephony.
• Manage virtualisation, storage, and high-availability environments, including Hyper-V, Proxmox, NAS/QNAP, and related infrastructure where applicable.
• Coordinate IT vendors, procurement, assets, licenses, documentation, upgrades, migrations, and continuous improvement initiatives.

What We're Looking For

• 3–5+ years of experience in IT Support, Systems Administration, or IT Infrastructure.
• Strong hands-on experience with Windows 10/11, PCs, laptops, printers, peripherals, IP phones, and user support.
• Solid knowledge of Microsoft 365, Active Directory, Windows Server, access management, and permissions.
• Good understanding of networking, backups, cybersecurity controls, and disaster recovery processes.
• Working knowledge of virtualisation and storage solutions such as Hyper-V, Proxmox, NAS/QNAP, or similar technologies.
• Strong problem-solving skills, accountability, autonomy, and clear communication with technical and non-technical users.

Our Commitment to You

• Competitive compensation package aligned with industry standards.
• Performance-based bonus structure.
• Comprehensive health and wellness programs, including private insurance.
• Retirement plan eligibility
• Benefits such as monthly vouchers and other employee incentives.
• Continuous training and development opportunities.

KEBE is a company committed to innovative practices and sustainability initiatives. Be part of a collaborative and inclusive work culture that values your contributions.