Shop Manager Rethymno

About the company

OTE Group is the largest technology company in Greece and a member of the Deutsche Telekom Group. Through technology and innovation, we work to create a better world for all.

Diversity, inclusion and equality are at the core of our corporate culture.

This is the reason why we create an equal working environment in which our people can excel for their expertise, professional experience, conscientiousness, and responsibility.

Become part of our network and let’s create your future together!

About the role

As a Shop Manager in Rethymno, you will be responsible for ensuring the smooth operation of the store, the adherence to company procedures, and the consistent implementation of the company’s commercial policy.

You will play a key role in motivating, guiding, and developing your team in order to achieve the targets set in line with the company’s strategic priorities.

You will also be responsible for resolving daily operational issues in collaboration with relevant internal departments and the Sales Section Manager, ensuring high levels of customer experience and operational efficiency.

Duties & Responsibilities

• Ensure the smooth operation of the store and compliance with company procedures and commercial policy


• Motivate, guide, and train the store team to achieve business targets aligned with company strategy


• Identify operational needs and resolve daily store issues in collaboration with internal departments and the Sales Section Manager


• Oversee the effective promotion of products and services by store employees to all customers


• Ensure proper functioning and maintenance of store equipment


• Monitor the local market and competition, with focus on the Rethymno area

Required Skills

• High School Diploma


• Experience in leading, coaching, and developing teams


• Completed military obligations (for male candidates)


• Good knowledge of MS Office applications


• English language proficiency at B2 level or equivalent certification

Preferred Qualifications

• Higher Education degree (AEI/TEI/College)


• Previous experience in retail store management or supervisory roles

Additional Qualifications

Strong organizational and time management skills

• Strong organizational and time management skills


• Ability to coordinate cross-functional communication within the organization


• Market awareness and understanding of local competitive landscape


• Commitment to continuous improvement and operational excellence


• Strong focus on results and achievement of targets


• Initiative, decisiveness, and ability to take ownership


• Flexibility and adaptability in a fast-paced retail environment


• Customer-centric mindset and strong service orientation


• Problem-solving skills and ability to handle operational issues


• Strong communication and collaboration skills


• Critical thinking and sound judgment

What we offer

At OTE Group, we recognize and reward every effort without discrimination, through a wide range of benefits and programs for our people:

Your benefits

• Competitive remuneration package


• Flexible benefits scheme


• Company Mobile & Device Subsidies


• Fixed telephony, Internet & COSMOTE TV Packages


• Modern working environment

Your balance

• Private insurance for employees and their family members


• Family Care: Maternity, childbirth and parental leave to care for children, above the minimum required by law. Provided equally to working mothers & fathers

Your wellness

• Health, safety & wellness programs: Exercise & Wellness Platform “The Coach”


• Wellness and sports activities, dietician appointments, medical check-ups, etc.


• OTE Group psychological support service

Your development

We foster an empowering culture, encouraging our people to seize every opportunity to learn with the goal to achieve personal development, through:

• Unlimited access to digital learning platforms Percipio & Coursera


• Various f2f custom made learning academies


• Talent & rotation programs

Your On-boarding

• Virtual new hire pre-boarding & onboarding program


• A buddy to support you in the first months working with us

Please note that you will be contacted only if you are shortlisted for an interview. We appreciate your understanding.