Waitter/ess

Responsibilities

• Present and describe food and beverage items on the menu to guests in an engaging and knowledgeable manner.


• Greeting guests warmly, seat them promptly, and ensure consistent, attentive service throughout the dining experience.


• Oversee table setup, maintain cleanliness and organization of dining areas, and uphold high service standards.


• Take and serve food and beverage orders accurately and in a timely manner.


• Coordinate with kitchen and bar teams to ensure accurate and prompt delivery of all orders.


• Handle guest inquiries, special requests, and complaints efficiently and professionally, ensuring swift resolution.


• Monitor inventory of dining supplies and beverages, maintain stock levels, and contribute to minimizing waste.


• Promote and upsell food, beverages, and specialty drinks to enhance guest satisfaction and increase revenue.


• Ensure compliance with all health, safety, and hygiene procedures, maintaining a clean, safe, and welcoming environment.


• Assist with service across other hotel outlets, events, and in-room dining operations as required