Remote Dutch-Speaking Junior Customer Support

Dutch-Speaking Customer Support Specialist

About The Role

We are looking for a Dutch-speaking Customer Support Specialist to join an international support team based in Athens. In this role, you will assist customers via phone, email, and chat, providing high-quality support, resolving inquiries, and ensuring customer satisfaction.

This is a great opportunity to build a career in a multicultural environment with full training and long-term development prospects.

Key Responsibilities

• Provide support and guidance to customers in Dutch and English
• Handle inquiries through email, chat, and phone
• Identify and resolve customer issues effectively
• Maintain accurate customer records and documentation
• Deliver a professional and friendly service experience
• Collaborate with internal departments when needed
  
  
  

Requirements

Native or fluent Dutch

Good command of English

Excellent communication and problem-solving skills

Customer-oriented mindset

Ability to work rotational schedules including weekends

Benefits

• 14 salaries per year (12 monthly + Easter bonus + Summer/Christmas split bonus)
• Private Health & Life Insurance
• Performance bonus (according to project policy)
• 25 days annual leave
• €50 monthly meal voucher
• Full, paid training provided
• Opportunities for internal growth and career development
• Supportive multicultural working environment
  
  
  

Contract & Work Model

• Permanent contract
• 40h per week (8h/day, 5 days/week)