Front Office Manager - Ionian Islands

Duties and Responsibilities:

• Oversees on property departments to ensure that an optimal level of service and hospitality, are provided to hotel guests.


• Trains, schedules, coaches and supports associates, ensuring they perform in accordance under each hotel standards and SOPs


• Excellent upkeep of the hotel’s areas, facilities and equipment.


• Plans activities and allocate responsibilities as to achieve the most efficient operating model


• Prepares all required paperwork, including forms, reports and schedules, in an organized and timely manner


• Assures hotel maintenance and staff or equipment adequacy


• Oversees and ensure internal audit standards are met


• Commits to meet and exceed all key performance standards and measures


• Able to balance operational needs, implement strategy and display a passion for business excellence


• Reputation management.

Education and Experience:

• Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance


• Excellent command of both English and Greek language is essential, knowledge of other languages is a plus


• Excellent MS Office, strong email, PC and internet skills


• Prove leadership skills, be results oriented


• Customer focused, quality driven, superior organizational and follow up skills with a strong eye to detail


• Demonstrable aptitude in decision-making and problem-solving


• Reliable with an ability to multi-task and work well under pressure


• Dedication and willingness to go above and beyond


• Strong work ethics

Should you wish to be a member of HotelBrain team, please send us your CV with a photo

All applications will be treated in the strictest confidence