German-Speaking Insurance Agent | Remote

Location: Piraeus, Greece (Remote)

Start Date: 22 June 2026

Working Schedule

• Rotational shifts between 09:00 – 22:00
• Monday to Sunday (5-day work week)
  
  
  

Compensation & Benefits

• €1450 gross/month
• Up to 10% performance bonus (based on targets)
  
  
  

Relocation Package (if choosing Greece):

• Option 1: Flight + hotel + agency fees fully covered
• Option 2: €250 allowance + agency fees
  
  
  

Why This Opportunity Stands Out

Join a market-leading German insurance group with over 13 million customers and 14 million insured vehicles. This is your chance to work on a high-impact project in a stable, regulated industry, while enjoying the flexibility of working from home or relocating to sunny Greece .

What You'll Do

As a Customer Care Agent, you'll be the first point of contact for German-speaking customers, handling a mix of inbound and outbound interactions:

Customer Support & Case Management

• Handle inquiries via phone and email in German
• Process insurance claims and resolve customer issues efficiently
• Escalate complex cases following internal procedures
  
  
  

Motor Insurance Operations

• Process new vehicle insurance applications
• Manage contract changes, conversions, and terminations
• Handle general correspondence and documentation
  
  
  

Administrative Excellence

• Perform accurate contract logging (critical for business operations)
• Process address changes, account updates, and SEPA mandates
• Ensure timely handling of incoming documents (email/post)
  
  
  

Additional Responsibilities

• Provide insurance advice and prepare tailored offers
• Cross-sell additional insurance products (liability, property, legal, etc.)
• Support customer onboarding (e.g. self-service portal registrations)
• Schedule pension consultation appointments
  
  
  

What We're Looking For

Language Skills

• Fluent German (C1+ level)
  
  
  

Core Competencies

• Strong communication skills with a customer-first mindset
• Ability to simplify complex insurance topics
• Problem-solving mindset with focus on first-time resolution
• High attention to detail (especially in data entry & documentation)
• Ability to multitask across systems in a fast-paced environment
  
  
  

Technical Skills

• Confident PC user (Windows, CRM systems, MS Office)
• Typing speed 25 WPM with 85% accuracy
  
  
  

Education

• Minimum high school diploma
  
  
  

Work Setup:

• Fully remote (within Greece)
• Training from home
  
  
  

Growth & Development

• Continuous training and upskilling
• Exposure to a leading European insurance environment
• Opportunity to develop expertise in insurance & customer operations
  
  
  

Why Apply?

This is more than a customer support role — it's your entry into a structured, high-performing environment where your attention to detail and communication skills directly impact customer satisfaction and business success.

Apply Now!

Ready to take the next step in your career?