Partner Account Manager

About Phaistos

Phaistos Networks is a leading Ad-Tech company in Greece, with 27 years of expertise in building cutting-edge Advertising Solutions and Innovative Services, on a mission to transform the Advertising Ecosystem.

We provide a variety of digital marketing solutions & services to our enterprise-class customers and partners (Publishers, Broadcasters, Agencies & Brands).

Responsibilities

The Partner Account Manager works closely with Publishers & Broadcasters, manages their whole advertising lifecycle and acts as a trusted advisor. The role will be based in Athens Greece.

• Manages and grows a roster of partners' accounts and acts as the partner’s main day-to-day contact.
• Creates long-term relationships of trust and offers insights to partners.
• Assists partners with any issues that may arise, aiming to delight with a positive, customer-centric attitude.
• Oversees the customer lifecycle, including onboarding, success, and renewal.
• Ensures customers are kept up to date with the latest product features and versions, and how these can benefit them.
• Responsible for meeting revenue targets by managing accounts, cross-selling, and encouraging retention and renewal rates against set KPIs.
• Analyses customer needs and suggests upgrades to meet their requirements.
  
  

Skills & Qualifications

• Bachelor’s degree in Informatics, Marketing, Business Administration, or a relevant field.
• Confident, high energy, self-motivated, and a team player.
• Well-organized, with a high attention to detail and the ability to prioritize.
• Effective time management skills – ability to prioritize and meet deadlines.
• Knowledge of digital advertising ecosystem.
  
  

Benefits

We offer a dynamic, innovation-driven environment and a high-performance culture where talent thrives. Our benefits package includes:

• Competitive Salary
• Comprehensive Private Health Insurance
• Ongoing Training, Certifications & Professional Development
• Supportive & Collaborative Work Culture
• State-of-the-Art Workstation & Equipment
• Opportunities for Career Growth & Advancement
  
  

Join us and be part of a team that values excellence, innovation, and continuous learning!