Front Office Agent

Join the Nikki Beach Hospitality Group!

Position: Front Office Agent

Location: Santorini

Contract: Seasonal contract, mid-May to mid-September

Position Overview

The Front Office Agent is responsible for delivering a warm, professional, and seamless guest experience from arrival to departure. This role supports daily front office operations, guest requests, check-in/check-out procedures, and coordination with departments to ensure Nikki Beach service standards are consistently met.

Key Responsibilities

• Welcome guests and manage check-in and check-out procedures.
• Handle guest requests, questions, and concerns with care, tact, and professionalism.
• Accurately input and manage guest information using hotel systems.
• Coordinate with Housekeeping, Reservations, and other departments to support smooth operations.
• Maintain excellent grooming, punctuality, and Nikki Beach service standards.
• Support room inventory, arrivals, departures, and VIP guest preparation.
• Contribute to a positive, team-oriented Guest Experience environment.
  
  

What We’re Looking For

• Previous front office, guest experience, or hospitality experience preferred.
• Strong communication skills and a guest-focused attitude.
• Ability to work in a fast-paced, multicultural environment.
• Professional appearance and excellent attention to detail.
• Flexibility to work shifts, weekends, and holidays during the season.
  
  

Benefits

• 2 meals per day while working on site
• Tips
• Accommodation provided
• Seasonal opportunity from mid-May until mid-September
  
  

Why Join Nikki Beach

Established by Jack and Lucia Penrod, Nikki Beach Hospitality Group epitomizes barefoot luxury hospitality, curating transformative lifestyle experiences through its global collection of iconic beach clubs, hotels, resorts, residences, dining concepts, and pop-ups. Recognized among the world’s best beach clubs and resorts, the brand continues to expand into new destinations and concepts, including Lucia, our restaurant and beach concept introduced in 2024.

For our team members, this means the chance to be part of a hospitality group with a celebrated 25-year legacy and an exciting future. Joining Nikki Beach Hospitality Group offers opportunities for growth and international exposure, with the ability to build a career across some of the world’s most sought-after destinations. As part of the Nikki Beach family, you will help shape unforgettable moments and contribute to the future of luxury hospitality.