BI Analyst
Concentrix
Πλήρης απασχόληση
Αθήνα
Essential Functions/Core Responsibilities
- Produce ad hoc reports, trending data, and respond to client inquiries
- Provide consultation to business leaders on reporting needs, trend analysis and report improvement opportunities
- Coordinate the implementation of reporting processes
- Develop new reports/graphs, production schedules, and additions/deletions from existing reports
- Utilize new data sources for report development
- Communicate with project managers to understand client report needs
- Produce and verify daily electronic reports using reporting tools
- Distribute reports to internal and external clients via e-mail and electronic feeds
- Maintain existing reports as well as monthly and year-to-date summaries
- Develop trending reports on a request basis
- Bachelor's Degree in related field from a four-year college or university with two to four years of relevant experience preferred
- At least 9 months experience in Concentrix or 6 months in Concentrix in targeted role
- Experience as BI Analyst, BI Associate, Data Analyst is required
- Experience with call center business and computer support systems preferred
- Knowledge of database technology (ETL,RDBMS,T-SQL and SQL)
- Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables
- Demonstrated knowledge of reporting solutions ( Excel, Power BI, Domo)
- Demonstrated ability to advocate reporting solutions in support of customer business goals and strategies
- Strong communication skills, both written and verbal in English C1
- Proficient in Microsoft Office
- Self-starter, sense of urgency, and works well under pressure.
- Strong attention to analytics and data management.
- Sense of professionalism and ability to develop relationships.
- Willingness to work on site from our office in Athens
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