Functional Business Analyst

We are #OPAP!

We are the leading gaming company in Greece and one of the most respected in the industry worldwide, with 67 years of history. Our vision is to provide best in class entertainment across retail & online in a safe & responsible way, while generating sustainable value to all stakeholders & giving back to society. Customer centricity, digital orientation, agility, people engagement, and social contribution are embedded in our DNA, fostering a culture that is open, inclusive, adaptive and growth-oriented. Our recently redesigned values focus on Doing what is right, Winning together, and Thinking differently!

At OPAP, we have been recognized as a Top Employer in Greece for 3 consecutive years, in 2023, 2024 & 2025! A certification that underlines our commitment to providing a workplace that stands out.

So what’s the challenge…

As a Functional Business Analyst, you’ll be at the heart of delivering strategic retail initiatives. You’ll gather, analyze and translate business requirements, coordinate cross-functional teams, and ensure seamless execution aligned with our commercial roadmap. Acting as the bridge between business and technical stakeholders, you’ll provide clarity and validate that every outcome meets both business goals and technical standards.

Your day to day will include:

• Collaborating with commercial and technical teams to collect and analyze business specifications to translate them into technical or operational requirements.
• Gathering and evaluating ideas for new initiatives, supporting early-stage viability assessments.
• Supporting feasibility studies for new features/products, assessing impact, opportunities, and risks.
• Defining project scope, overseeing activities, and ensuring stakeholder approval of all deliverables for the assigned projects.
• Planning and executing User Acceptance Testing (UAT) to ensure readiness before production release.
• Monitoring market trends and suggesting digital/ phygital experience enhancements to boost customer satisfaction and engagement.
• Facilitating collaboration across project teams by aligning stakeholders, clarifying issues, and resolving conflicts for the assigned projects.
• Acting as the SPOC for the rest company for the assigned projects.

What you need to succeed:

• Working experience in analyzing & managing large-scale complex projects
• Bachelor's degree in Information Systems, Business Administration or other related fields; master’s degree will be considered an asset
• Proven experience in business analysis within a corporate environment
• Strong analytical and problem-solving skills
• Good knowledge of project management principles & business analysis methodologies
• Solid communication skills that allow effective communication with a diverse group of people
• Good knowledge of the assigned gaming products will be considered an asset
• Proficiency in MS Office and MS Project
• Excellent command of the English language (written and oral)

What’s in it for you?

An award-winning working environment

State of the art facilities including gym & restaurant

Hybrid working model

Competitive salary package and bonus scheme

Health insurance coverage & Pension Plan

Monthly food allowance

Continuous learning with classroom/digital trainings by OpapAcademy

Internal Career Opportunities

Well-Being Activities

OPAP Group is an equal opportunity employer.

Does this sound like you? If yes, we would love to meet you!