Agency Operations Manager

Salary: From €2,000 net/month

Location: Heraklion, Crete.

Start: As soon as possible

Type: Full-time, 12-month open contract

CV required in English and Greek

Your role:

Lead the operations team to ensure smooth and efficient delivery of travelservices across the island.

Responsibilities:

• Oversee daily tour operations
• Coordinate with suppliers, guides, and internal teams
• Handle incidents and service issues
• Improve service standards and operational workflows

Απαραίτητα Προσόντα:

• Minimum 3-5 years in operations within tourism
• Strong leadership and problem-solving skills
• Fluent in English (additional languages a plus)

Παροχές:

• Stable 12-month contract
• Business Car
• Fuels Card
• Private health insurance package
• Meal vouchers provided monthly
• Commission during the season based on sales
• Friendly and dynamic working environment
• Career growth opportunities