Patch & Vulnerability Management Specialist

Patch & Vulnerability Management Specialist

The Role:

We are seeking a skilled and motivated Patch & Vulnerability Management Specialist to join our Systems Engineering team. This role is responsible for the management, implementation, and support of various cloud systems and services across the company, focusing mostly on patching and vulnerability management.

The ideal candidate will have strong expertise in cloud technologies, system security, and enterprise-level IT operations, with a proven ability to provide Level 2 & 3 troubleshooting and guidance.

The main responsibilities of the position include:

• Manage and administer various IT cloud systems, including implementation and advanced troubleshooting (L2 & L3)

• Lead the deployment, configuration and administration of enterprise patch management platforms for Microsoft and third-party software across hybrid environments

• Track and remediate operating system and application vulnerabilities in accordance with SLAs, coordinating emergency patching and zero-day responses.

• Conduct patch impact assessments, testing and phased rollout plans to ensure service continuity and minimize risk.

• Oversee Microsoft Azure services and other cloud providers (PaaS and SaaS solutions, subscriptions and services)

• Manage Intune MDM for Windows, macOS, iOS and Android endpoints.

• Research emerging threats, CVEs and vendor advisories to proactively address security risks

• Monitor and report patch compliance status, vulnerability trends and remediation progress to IT leadership and security stakeholders.

• Oversee Office 365 enterprise products (SharePoint, Teams, Compliance, and Security tools)

• Research, implement, and maintain system hardening solutions in collaboration with the Information Security Department

• Participate in vulnerability hunting, compliance enforcement, and environment enhancements

• Collaborate with cross-functional teams to support full system lifecycles, including procedures and work instructions

• Provide technical mentorship, training, and advisory support for the IT Service Desk team

• Research and recommend new systems or improvements to meet business needs or improve efficiency

• Maintain comprehensive documentation of managed systems

• Deliver services and support across any of the Group’s companies as directed by the Line Manager

Main requirements:

• BSc/MSc in Information Technology or any other relevant degree

• 2-5 years’ experience in a Systems Administration or relevant position

• Strong team player, good communications skills

• Strong analytical and troubleshooting skills

• Ability to cope with stress and meet deadlines

• Ability to multitask and prioritise

• Problem solving and critical thinking skills

• Self-motivated, proactive and efficient

• Deep understanding of the following:

• Security Hardening & Patch Management

• Cloud Systems Management: Azure

• Mobile Device Management (MDM)

• Windows & MacOS

• Microsoft 365 Products

• Scripting Skills

The following will be considered an advantage:

• Experience of AI tools and applications will be considered as an advantage

• Experience with patching third party applications (e.g. ManageEngine, Patch My PC)

• Experience with vulnerability scanning tools (e.g. Qualys, Tenable, Rapid7 or similar) and integrating findings into remediation workflows

• Understanding of common security frameworks and standards (CIS Benchmarks, NIST, ISO 27001, ITIL, SOC2)

Benefit from:

• Attractive remuneration package plus performance related reward

• Private health insurance

• Corporate pension fund

• Intellectually stimulating work environment

• Continuous personal development and international training opportunities

The Hiring Experience: What Awaits You

• Let’s Connect – Intro Chat with Talent Acquisition

• Deep Dive – First Interview with Your Future Team

• Final Connection – Final Interview

Type of employment: Full time

Location: Cyprus or Greece

Please visit our website www.xm.com/careers to submit your online application for this position.

All applications will be treated with strict confidentiality!