German Speaking Customer Service Representative

German-Speaking Customer Service Representative

Start Dates: Multiple openings in January & February

Work Setup: On-site or Remote (country-dependent)

Schedule: 40 hours/week, 8-hour rotational shifts

Relocation: Full relocation package provided for candidates moving abroad

About The Role

We are looking for motivated German-speaking Customer Service Representatives to join our international client teams. In this role, you will support customers via phone, email, and chat, ensuring a high-quality customer experience and timely resolution of issues.

Key Responsibilities

• Provide customer support in German across multiple communication channels
• Assist with product/service inquiries, troubleshooting, and account information
• Deliver professional, friendly, and efficient service
• Follow company guidelines, processes, and quality standards
• Collaborate with internal teams to resolve customer concerns
• Maintain accurate records of customer interactions
  
  
  

Requirements

• Fluency in German (C1/C2 level)
• Good command of English (B1 or higher)
• Strong communication and problem-solving skills
• Ability to work in rotational shifts
• Customer-oriented mindset and positive attitude
• Previous customer service experience is an advantage, but not required
  
  
  

Relocation Package (if applicable)

• Flight ticket covered
• Airport pickup
• Temporary accommodation
• Assistance with documentation & onboarding
  
  
  

Why Join Us?

• International environment with career growth opportunities
• Comprehensive training provided
• Stable, long-term employment
• Option to work remotely depending on location
• Supportive and multicultural team
  
  
  

Interested?

Send your English CV to: [email protected]