German speaking Customer Service position- Remote

Remote German + English Customer Service Representative (Athens, Greece)

Start Date: 26 December 2025

Location: Athens, Greece (Remote)

Schedule:

• MondayFriday: 10:00 a.m. 6:30 p.m.
• SaturdaySunday: 11:00 a.m. 7:30 p.m. (5 working days per week, 40 hours total)
  
  
  

About The Role

We are looking for a German + English speaking Customer Service Representative to join an international team based in Athens. In this role, you will provide high-quality support to customers through phone, email, and chat helping to resolve issues, answer inquiries, and ensure customer satisfaction.

This is a fully remote position in Greece, ideal for individuals who enjoy helping others and thrive in a multicultural environment.

Key Responsibilities

• Provide customer support in German and English via phone, email, and chat
• Assist customers with product or service-related inquiries
• Resolve issues efficiently and professionally
• Keep accurate records of customer interactions
• Collaborate with team members and follow company procedures
  
  
  

Requirements

• Fluent in German (C1+) and English (B2+)
• Excellent communication and problem-solving skills
• Comfortable using computer systems and multitasking tools
• Previous experience in customer service is an advantage
• EU work permit or Greek residence
  
  
  

Salary & Benefits

Salary: 1,380 gross/month × 14 payments per year

Benefits:

• 14 salaries annually (12 monthly + 1 Easter + 1 split between Summer & Christmas)
• Private Health & Life Insurance
• Performance bonus
• 25 days of paid annual leave
• 50 monthly meal voucher
• Permanent contract
  
  
  

How To Apply

Click the Apply button

OR

Send your English CV directly to:

[email protected]