Assistant Front Office Manager (Santorini & Paros)

ANDRONIS IS CURRENTLY RECRUITING

ASSISTANT FRONT OFFICE MANAGER

(based in Athens-Santorinior Paros)

We are lookingfor an Assistant Front Office Manager who wants to move his/her career forward.If this sounds as a great challenge, why don ‘t you join Andronis teamconsisting of 5 hotels in Santorini and Paros, with more than 600 employees,all driven by an inspiring purpose of providing the finest services around theworld.

About Us

Memories thatmatter, from people who care

We are passionateabout creating unforgettable moments and memories. We achieve this by ensuringthat our guests truly enjoy simple pleasures. Each Andronis hotel is inspiredby the landscape in which it is located, respecting the cultural heritage of thearea. Our team is devoted to offering the warmest hospitality and unparalleledservice to all our guests. Cosmopolitan life at its best & authenticity iswhat lies at the heart of the #AndronisExperience.

Meet the Team

Our team consistsof people with vision and passion for what they do. Our employees are ourgreatest asset and our greatest investment. We are committed to offeringcontinuous training, personal development and support for each team member. Ona daily basis, the management of the company, as well as a team of MentalHealth scientists, take care of the well-being of every employee and each teamon a personal and professional level.

As an Assistant Front Office Manageryou will

• Assist in the day-to-day operation of the Front Office, ensuringsmooth and efficient operations
• Oversee guest check-ins and check-outs, ensuring accuracy andtimely completion
• Handle guest complaints and resolve issues in a timely andprofessional manner
• Ensure adherence to all hotel policies and procedures, as well asall local and national regulations
• Supervise and manage employees
• Understand employee positions well enough to perform duties inemployees' absence
• Assist with any other duties as required by the line manager oranother member of the management team
• Support handling complaints, settling disputes, and resolvinggrievances and conflicts, or otherwise negotiating with others
• Interact with customers on a regular basis throughout the propertyto obtain feedback on quality of product, service levels and overallsatisfaction
• Cooperate with other hotel departments to make sure the work isplanned and organized efficiently
• Perform Front Desk/Guest Relations/Guest Services/Butler duties inhigh demand times
• Be in charge of Front Office in absence of Front Office Manager

Entry Requirements

• Bachelor's degree in Hospitality Management or related field
• Minimum of 3 years of front office experience in a luxury hotelenvironment
• Excellent command of the English language, both spoken and written
• Additional language knowledge would be consider an extra asset
• Microsoft Office proficiency and Opera
• Knowledge of hotel systems such as PMS, POS, and CRM
• Strong organizational and problem-solving abilities
• Strong customer service orientation

We offer

• Accommodation with AC, wi-fi, laundry access and access toour open air gym
• Continuous training opportunities (hard & soft skills)
• Free Counseling line for our employees and their relatives (mentalhealth & business psychology)
• The provision of uniforms
• Discounted Mini Market prices at our Employee dedicatedmarket
• Two meals per day at the staff restaurant
• Transportation to/from work
• Discounted rates at selected Andronis Restaurants

Why Be Part of Our Journey?

It is a uniquechance for you to work in one of the fastest growing hotel groups in Greece,alongside dedicated colleagues and professionals. Being a part of Andronis isnot “just a job”. There is purpose, passion, and meaning in what we do. Weplace great emphasis on passion and team spirit – reasons why ourwell-rehearsed team has been together for many years.

The goal Andronisset from the beginning is the provision of high-standard services for itscustomers, partners and the society of Santorini and Paros. A valuable pillarfor Andronis is its staff, who are considered the most essential image of thecompany.

Our Promise to You

Andronis offersan energizing workplace adopting an open culture and transparent communication.We encourage a collaborative working environment while offering developmentopportunities for our employees. All our employees are treated with respect,while we strive to ensure you have the tools and resources you need to besuccessful.

Andronis is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, age, sexual orientation, marital status, national origin, pregnancy, color, citizenship or any other group protected by the law.

Απαραίτητα Προσόντα:

Παροχές: